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Joined: Aug 2015
Posts: 16
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Member
Joined: Aug 2015
Posts: 16 |
New Customer has a DHS system from 20 years ago. All the phones (8)once rang for incoming calls now only 2 ring. The phones ring on transfer and switch phones and they ring at the stations that work. Any suggestions beside time for a new phone system lol.
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
Its past time. That being said system could be in a different attendant mode, or it lost programming. However if some of the ports have failed to work, then a component of the system has gone bad. Customer should get a new one, Summit 80 is a really good unit.
Last edited by Derrick; 03/06/17 02:05 PM.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Jul 2003
Posts: 337
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Joined: Jul 2003
Posts: 337 |
Maybe 2 COs ring is default
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Joined: Feb 2017
Posts: 55
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Member
Joined: Feb 2017
Posts: 55 |
Have you looked at the receive and ring assignments in programming?
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