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Joined: Nov 2010
Posts: 144
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Joined: Nov 2010
Posts: 144 |
Hello, need help on how to program the CCR of the NEC SV8100.
I was able to direct all incoming calls to the main greeting but cannot figure-out on how to distribute the options like press 1, press 2 etc..
Thanks in advance.
sonny
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Joined: Mar 2014
Posts: 365
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Which VM do you have? Inmail CF chip, or a UM-8000 VM blade?
Inmail is done through dial action tables. UM-8000 through one key dialing.
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Joined: Nov 2010
Posts: 144
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Posts: 144 |
Hi Helpifican,
Thanks for your prompt response.
It's an Inmail CF chip. Are you able to provide instruction or guide on how to set it up?
Many thanks.
sonny
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Joined: Nov 2010
Posts: 144
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Joined: Nov 2010
Posts: 144 |
I was hoping there's a way on the programming to do it as i find it more simple doing a CCR via the system programming than from the phone unit.
thanks much.
sonny
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Joined: Aug 2003
Posts: 268
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Posts: 268 |
Not sure, but I believe the 8100 is similar to the SL1100, whose Dial Action Table is at 47-13.
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Joined: Nov 2010
Posts: 144
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Joined: Nov 2010
Posts: 144 |
Thanks Mickamg. will check it out when i have the chance. So, there's no way to do it through the system programming?...and i'm limited via the dial action table?
Thanks again.
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Joined: Nov 2006
Posts: 191
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Joined: Nov 2006
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Sonny try looking in program 47-13
Jim
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Joined: Nov 2010
Posts: 144
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Posts: 144 |
Hi Jim, i was onsite yesterday and there's no program 47 there...only 41, 45 then 84. Have tried 3 several logins but to no avail. Unless i have to do the programming over the phone which i am not familiar.
Kindly advise.
Thanks.
sonny
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Joined: Apr 2005
Posts: 2,526 Likes: 4
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you need the log in information for tech, you were in the admin1 or admin2 which does not allow access to 47
We get old too soon, smart too late
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Joined: Nov 2010
Posts: 144
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Are there any passwords that have access to program 47-13?
Thanks.
sonny
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