|
|
Joined: Apr 2017
Posts: 4
Member
|
OP
Member
Joined: Apr 2017
Posts: 4 |
i have office serv 7100 and i can not connect 3rd party sip phone what do i need to have in place, i can connect them localy
|
|
|
|
|
Joined: Nov 2006
Posts: 704
Member
|
|
Member
Joined: Nov 2006
Posts: 704 |
You need 3rd party sip license per device from Samsung.
|
|
|
|
|
Joined: Jan 2007
Posts: 1,014
Member
|
|
Member
Joined: Jan 2007
Posts: 1,014 |
Might be a white list issue. You need to add your external IP address or whatever IP address is trying to connect remotely. You could disable whitelist on that extension as a test.
John 807
|
|
|
|
|
Joined: Apr 2017
Posts: 4
Member
|
|
OP
Member
Joined: Apr 2017
Posts: 4 |
i have disabled the white lis and i have 3rd party lisences
|
|
|
|
|
Joined: Jan 2007
Posts: 1,014
Member
|
|
Member
Joined: Jan 2007
Posts: 1,014 |
Have you done port forwarding or used the DMZ? Have you set up public with private on the Samsung?
John 807
|
|
|
|
|
Joined: Apr 2017
Posts: 4
Member
|
|
OP
Member
Joined: Apr 2017
Posts: 4 |
now its working but the 3rd party sip can call each other but can not call sumsang ip phones which are not sip
|
|
|
|
Forums84
Topics93,832
Posts636,787
Members49,649
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
