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Joined: Apr 2017
Posts: 4
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Joined: Apr 2017
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i have office serv 7100 and i can not connect 3rd party sip phone what do i need to have in place, i can connect them localy
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Joined: Nov 2006
Posts: 715
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You need 3rd party sip license per device from Samsung.
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Joined: Jan 2007
Posts: 1,035
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Might be a white list issue. You need to add your external IP address or whatever IP address is trying to connect remotely. You could disable whitelist on that extension as a test.
John 807
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Joined: Apr 2017
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i have disabled the white lis and i have 3rd party lisences
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Joined: Jan 2007
Posts: 1,035
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Have you done port forwarding or used the DMZ? Have you set up public with private on the Samsung?
John 807
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Joined: Apr 2017
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now its working but the 3rd party sip can call each other but can not call sumsang ip phones which are not sip
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