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#611320 07/18/17 04:11 PM
Joined: Aug 2002
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I have a new customer with an IPK by NEC. IPK 1, not an IPK II. They have a T1 that drops calls intermittently. Other times the phone rings off the hook, can't answer a call. The telco says it's the PBX.

A quick look inside the cabinet sees a CPU without the clock module. Will adding that T1 clock module solve our problem?

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jsaad #611323 07/18/17 05:09 PM
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Yes, you should have CLKG-U10 module on the CPU. I have a bunch, do you need one?

jsaad #611327 07/18/17 07:37 PM
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It's odd that it's worked for years and now, lots of trouble. Perhaps the telco changed something.

I have a card, but thank you!


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