Business Phone Systems

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#611492 07/25/17 07:54 PM
Joined: Feb 2017
Posts: 7
Rick66 Offline OP
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Joined: Feb 2017
Posts: 7
I have a XTS MPB2 using LCR to insert the local area code. When any station in the system dials 9 for outside then 911 it call station 100 as an intercom call. The operator (100) can dial 9,911 and make the call. I need all stations to be able to call 9,911 and get the emergency dispatch.


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Rick66 #611495 07/25/17 08:43 PM
Joined: Jan 2008
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By default leading 1 and non leading 1, 911 and 411 calls use same route as most other area codes route 1 by default. The 3 digit code table expects 4 and 3 dialed digits respectively. It should go out without a hitch unless there is some toll restriction in place or insert/delete table in play. If the latter is the case you need to assign 911 calls to a different route, other than number 1. Try table 11 and don't use an insert/delete table. You can use an exception table for two digit (11) calls and insert a 9. I do this so in an emergency callers can dial 9,911 or just 911.

Last edited by Derrick; 07/25/17 08:44 PM.

"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

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