atcomsystems.ca/forum Forums General General Telephone & Systems Information Music On Hold

by acident the tax/stamp stamp on my pack of cigarettes fell off and I didnt know about it...

one day at the bar the guy next to me asked to bum a cigarette off me so I gave him one...he happened to see my pack of cigarettes with the tax stamp missing and wouldnt ya know he was an undercover investigator from the tax department...I got busted...

i spent the night in jail...while I was sitting there I decided to play my cd player out loud to pass the time...DAMN...I got busted again for playing copyrighted music...I JUST CANT WIN!!!!!

THe above story while it sounds true is completely false...although it could happen to you, so be careful....

Where did you say you were getting those Cuban cigars from again?

-Hal

from a phone company in westchester county....but i furgot his name....LOL LOL

I'd like to say I'm surprised at the responses I saw on this thread. Unfortunately, I am not.

Let me preface this by saying I work for a large on-hold company that also offers background music, and sells phone systems.

You sure could have them hook up a CD player...or a radio...we especially like when someone comes at us with the radio...that usually means they are advertising other businesses to people that are on-hold.

It's not about someone getting "busted" its about doing the right thing. Just because you won't get caught taking money from the business account to pay personal bills doesn't make it right.

You guys know phones. I know MOH and BGM. Don't come on here and blast what I do for a living.

Sorry, I just had to vent.

Custom on-hold is a great thing. Much better than the radio or a cd player that will only last 2 months. We are just saying that NOBODY gets in trouble for using the radio. I replied to this post to see what feedback I would receive. I guess everybody is still in prison and can't post about being caught.

if everyone did every thing by the book no one could afford to stay in business its the great american way every one breaks some type of rule like all of those business dinners with your wife or girlfriends that you deduct from your taxes

The way RIAA is going these days is MOH the next step?

The big thing we are doing now is downloading mp3's to a computer and connecting the audio out to the MOH and background music. I have customers who make there own commercials and use media-player to insert them along with the music.

Oh, that must sound real good. Tony from the bronx writing his own script and doing his own voice over illegal music. Just because technology today lets you do something doesn't mean that you should.

Many of our customers record their own auto attendant menus. Some are OK, some will put you to sleep and others are absolutely painful to listen to. Nothing to do with the script, it's the talent that is lacking. Thing is they all think they did a wonderful job when they actually are making their company look bad.

Maybe a few people can pull it off but for most people making your own on-hold production can't be good for your company's image no matter what they think. Spend the $175 or so for a pro to do it. It makes your company look good and it's legal.

-Hal

All right maybe this enforcement thing isn't an urban legend. Sales lady came from a dentist office in Austin TX that just received a cease and desist letter from a group out of Nashville (not hard to Google) about their FM on hold. I will get a copy of the letter for further clarification.