|
|
|
|
Joined: Oct 2004
Posts: 1,492
Member
|
OP
Member
Joined: Oct 2004
Posts: 1,492 |
When enabling Page in VM box it gives the caller the option to press 1 to leave a message or to press 2 to have the user paged. When pressing 2 it places the page "I have a call for XXX" but when trying to pick the call up we cannot.
Tried using directed call pick up - ** then XXX (extension number)
What is the procedure for picking up that call?
Thank you in advance,
Gary
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Apr 2005
Posts: 2,500 Likes: 2
Member
|
|
Member
Joined: Apr 2005
Posts: 2,500 Likes: 2 |
The call I believe is parked. Have you tried the call park pick-up procedure?
We get old too soon, smart too late
|
|
|
|
|
Joined: Sep 2004
Posts: 4,195 Likes: 2
Member
|
|
Member
Joined: Sep 2004
Posts: 4,195 Likes: 2 |
Mine have all been ** + ext number never had an issue. Is this a UX5000 upgrade?
|
|
|
|
|
Joined: Oct 2004
Posts: 1,492
Member
|
|
OP
Member
Joined: Oct 2004
Posts: 1,492 |
So it turns out the extension/mailbox i was using is a Virtual IT DOESN'T WORK WITH VIRTUALs!
It does work with a physical extension port and mailbox. Which is what we wanted it to do, I was just using a virtual in my testing so i wasn't bugging anyone at the site with ringing phone.
Thank you guys for the response. I shoulda posted back but totally forgot about it.
Thank you,
Gary Frisco
|
|
|
|
Forums84
Topics94,285
Posts638,781
Members49,766
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
118
guests, and
167
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
