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#616639 02/16/18 01:47 PM
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We've had a request for a company to have a Sip2Sip trunk connection to their IT support folks. Has anyone set something like this up?

They are hoping to have a single extension that folks can dial that will both ring at a local desk and go out on the Sip2Sip trunk connection.

I've was thinking of a station group that had the local and a virtual that was forwarded out over the SIP2SIP.

I've gotten as far as getting the sip carrier to show as enabled and available. But the trunks are coming back as out of service, so not sure what's going on there.

Any help would be fantastic.

Thanks in advance!

-B

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Bushmills #616651 02/16/18 08:38 PM
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A virtual won't work, as it will ignore the call forwarding settings, you'll need to use mobex.

Make sure the trunk group isp number matches the isp number in the sip carrier settings.

How are you dialling the extension at the other end? Have you setup the lcr and/or nlcr?

Bushmills #616747 02/19/18 03:09 PM
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Ok,

Mobex, hadn't thought of that.
How would you suggest I configure that one?

For the destination they've given me what looks like an email address : xxx@yyyy
Is that a Sip designation?

Bushmills #616753 02/19/18 03:59 PM
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Sweet the yyy part as the proxy domain name in the sip settings.

Setup the xxx like you would for spnet, then use lcr to seems via sip.

Bushmills #616843 02/21/18 01:22 PM
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Cool, I will try that once I can get it to dial out.

Right now though it doesn't seem to want to work. It shows as registered and available but the trunks are coming back not in service when i dial the group (805)and plug out when I try them directly.(8501)

Any ideas?

-W

Bushmills #616850 02/21/18 04:00 PM
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Sounds like you don't have a license.
Or your numbering of ports on virtual cabinets is weird.

Bushmills #616852 02/21/18 06:22 PM
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Do you have more than 1 sip provider? Make sure that the sip provider for that sip trunk is selected. Example, if you have trunk group 806 that's supposed to use provider 2, you have to tell it, that it's assigned to provider 2.

Bushmills #616856 02/21/18 07:00 PM
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Correct

Bushmills #616859 02/21/18 07:31 PM
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****head desk*****

Thanks Okie! Sometimes you just miss the obvious....

Kk I'm getting out just not to where I need to go..

Bushmills #616860 02/21/18 07:33 PM
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Nameless, you mentioned setting up the xxx like spnet. What parts are you referring to?

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