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Joined: Aug 2011
Posts: 374
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Joined: Aug 2011
Posts: 374 |
We've had a request for a company to have a Sip2Sip trunk connection to their IT support folks. Has anyone set something like this up?
They are hoping to have a single extension that folks can dial that will both ring at a local desk and go out on the Sip2Sip trunk connection.
I've was thinking of a station group that had the local and a virtual that was forwarded out over the SIP2SIP.
I've gotten as far as getting the sip carrier to show as enabled and available. But the trunks are coming back as out of service, so not sure what's going on there.
Any help would be fantastic.
Thanks in advance!
-B
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
A virtual won't work, as it will ignore the call forwarding settings, you'll need to use mobex.
Make sure the trunk group isp number matches the isp number in the sip carrier settings.
How are you dialling the extension at the other end? Have you setup the lcr and/or nlcr?
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Joined: Aug 2011
Posts: 374
Member
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Member
Joined: Aug 2011
Posts: 374 |
Ok,
Mobex, hadn't thought of that.
How would you suggest I configure that one?
For the destination they've given me what looks like an email address : xxx@yyyy
Is that a Sip designation?
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
Sweet the yyy part as the proxy domain name in the sip settings.
Setup the xxx like you would for spnet, then use lcr to seems via sip.
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Joined: Aug 2011
Posts: 374
Member
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Member
Joined: Aug 2011
Posts: 374 |
Cool, I will try that once I can get it to dial out.
Right now though it doesn't seem to want to work. It shows as registered and available but the trunks are coming back not in service when i dial the group (805)and plug out when I try them directly.(8501)
Any ideas?
-W
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
Sounds like you don't have a license.
Or your numbering of ports on virtual cabinets is weird.
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Joined: Dec 2010
Posts: 681
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Joined: Dec 2010
Posts: 681 |
Do you have more than 1 sip provider? Make sure that the sip provider for that sip trunk is selected. Example, if you have trunk group 806 that's supposed to use provider 2, you have to tell it, that it's assigned to provider 2.
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
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Joined: Aug 2011
Posts: 374
Member
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Member
Joined: Aug 2011
Posts: 374 |
****head desk*****
Thanks Okie! Sometimes you just miss the obvious....
Kk I'm getting out just not to where I need to go..
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Joined: Aug 2011
Posts: 374
Member
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Member
Joined: Aug 2011
Posts: 374 |
Nameless, you mentioned setting up the xxx like spnet. What parts are you referring to?
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