Business Phone Systems

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#617442 03/08/18 05:16 PM
Joined: Sep 2010
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Hi All.
I need some help while a collegue is away. A customer wants to divert any incoming call on any ddi coming in on their ISDN straight back out to an external number. I have access through manager E, but need some directions as to how this can be achieved.

Thanks


Answer The Phones
Telephone Engineer
UK
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you need to make all calls go to a new ring plan by doing ddis to a extn don't forget your timers make it 1 second
program a extn to forward to the external number (groups don't forward external numbers
then put your phone system into the new ring plan and you should be ok to go

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Strange was replying to Samsung and it hopped over to Siemens take back what I said

long time since I worked on Siemens forgot most about them

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Thanks for the tip!


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