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Joined: Feb 2009
Posts: 10
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Joined: Feb 2009
Posts: 10 |
I have a problem with several phones that have a delay when someone calls in. It appears that the person on this end cannot hear the individual, on the other end, for a few seconds at the beginning of the call. Any suggestions as to what it could be causing this. version 5.354 Inter-tel
Thanks
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Joined: Feb 2009
Posts: 10
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Kind of a difficult problem to figure out. Perhaps someone has an answer for this. Sure would appreciate anything that may lead to a solution.
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Joined: Nov 2001
Posts: 2,500
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Joined: Nov 2001
Posts: 2,500 |
Is the caller being transfered from another extension or is the caller dialing an option/extension from the Auto Attendant?
5.354, I'm assuming you have an Inter-Tel Axxess system? What is the model number(s) of the internal phones having the problem? Are they IP or digital phones?
Rhett
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