Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#618969 04/16/18 08:37 PM
Joined: Jan 2018
Posts: 44
Member
OP Offline
Member
Joined: Jan 2018
Posts: 44
I have an SL2100, I want the auto attendent to answer on the main phone number, but then all DDI's to route directly to the correct extension.

What setup should I use to make this happen? I have set the Trunk properties to DID as if I use VRS the AA answers all of the DDI too?

Atcom VoIP Demo
VoIP Demo
pete83uk #618983 04/17/18 12:37 PM
Joined: Apr 2005
Posts: 2,482
Likes: 1
Member
*****
Offline
Member
*****
Joined: Apr 2005
Posts: 2,482
Likes: 1
I'm guessing your DDI's are what we call DID's, if that's true, in the DID setup enter the DDI number in the receive number box, enter extension in the target number, don't forget to set the transfer option and transfer target.


We get old too soon, smart too late
pete83uk #618989 04/17/18 02:03 PM
Joined: Jan 2018
Posts: 44
Member
OP Offline
Member
Joined: Jan 2018
Posts: 44
Hi, Yes I can do that for the DID's but how do I get the auto attendant to answer the main number, what should I set that as?

pete83uk #619006 04/17/18 07:25 PM
Joined: Apr 2005
Posts: 2,482
Likes: 1
Member
*****
Offline
Member
*****
Joined: Apr 2005
Posts: 2,482
Likes: 1
Enter the main DID number in the receive number box, enter the pilot number of the voice mail in the target field.

Note: if the system is toggling between modes you will need translation table for each mode. If you don't know how do this call in a certified NEC tech.


We get old too soon, smart too late
pete83uk #619060 04/18/18 06:59 PM
Joined: Jan 2018
Posts: 44
Member
OP Offline
Member
Joined: Jan 2018
Posts: 44
All sorted thanks.


Moderated by  ttech 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,835
Posts636,794
Members49,652
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
ArmorSecSys, ILSMitel, IPMoni, Pweber462
Newest Members
machinegod, Gtownpaper, Lazlo, devben, bubblegum
49,651 Registered Users
Top Posters(30 Days)
ramo 13
pvj 11
Toner 9
Who's Online Now
0 members (), 114 guests, and 21 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5