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#619072 04/19/18 12:15 PM
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Sunny A Offline OP
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Hello All, Kindly help with what to do with an OS7030 system.
I can ping it on my system but i cannot log on to it with the DM tool.
I have tried the password word i used before as i just upgraded the firmware, but no way.
I also tried the default password
I need to log on to it,

What is the likely cause of this and a way out please.

Thanks.

Edit please do not post passwords in the open forum thanks.

Last edited by pvj; 04/19/18 01:33 PM. Reason: Passwords

Akeke @ NO1
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Sunny A #619075 04/19/18 01:09 PM
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Verify software version number via the keyset(MMC 727) and see if the system has upgraded, it might still be on the IT tool platform otherwise you need to do a RECOVERY procedure on the PBX


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Sunny A #619076 04/19/18 01:36 PM
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What exactly is the error you are getting? DM tool works in place of IT tool. So you can use it for any version. Are you getting an invalid password or system can't be reached message?

Sunny A #619109 04/20/18 09:47 AM
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Thank you all for the responses, i had to reset the system and after the reset i was able to log in with the default password.


Akeke @ NO1
Sunny A #619160 04/23/18 08:18 AM
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Originally Posted by Sunny A
Thank you all for the responses, i had to reset the system and after the reset i was able to log in with the default password.

When you say reset, do you mean you powered the system off and on or did you press the reset button on the pbx? If the latter, did you not lose your configuration?


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