Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#619234 04/25/18 04:54 PM
Joined: Jan 2010
Posts: 75
muddybl Offline OP
Member
OP Offline
Member
Joined: Jan 2010
Posts: 75
I maybe over thinking this. We have a customer that has a SL1100 and they are moving their lines to a PRI. I am going through the programming ahead of time to get ready for the change over. I have most of it figured out but the function key programming. With no CAP keys on the SL1100, I am looking at the "Trunk Group Key" but I notice you can only have 1 key for the group on a phone. At the main receptionist she would be handling more the call at a time, how would this work on her set. She uses the park feature for paging sales staff when they are away from their desk and the transfer when they are in their office. If she has to answer a couple of calls back to back and she puts one on hold to answer the 2nd call show up on her phone?

Muddy


muddy
Atcom VoIP Demo
VoIP Demo
Joined: Oct 2004
Posts: 1,486
Member
*****
Offline
Member
*****
Joined: Oct 2004
Posts: 1,486
Use the Hybrid Loop keys. And then use Park Keys

Last edited by oobie; 04/25/18 06:37 PM.

Moderated by  ttech 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,832
Posts636,788
Members49,649
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
AWhite, jnimmick, MarkTPN
Newest Members
Lazlo, devben, bubblegum, Carl Arnold, Marjan Shaw
49,649 Registered Users
Top Posters(30 Days)
ramo 13
pvj 11
Toner 9
dans 5
Who's Online Now
0 members (), 46 guests, and 34 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5