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Joined: Apr 2009
Posts: 2
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OP
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Joined: Apr 2009
Posts: 2 |
When i try to make an outgoing call with any of my office phones i receieve the message, "No Trunks in Trunk Group." We also can't receive any calls.
The phone is an Inter-Tel, Standard Digital Terminal.
Is there a quick fix? Anything i can do before the tech comes to the office tomorrow?
Thanks!
Thomas O. Zeis
Extra Mile Transportation
Branch Manager
Atlanta, GA
800-741-3206
fax 770-439-9477
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Joined: Jan 2007
Posts: 202
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Joined: Jan 2007
Posts: 202 |
Call your carrier, and see if they can test your lines. May save yourself a service call from your vendor.
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Joined: Jun 2008
Posts: 145
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Joined: Jun 2008
Posts: 145 |
The trunk group that you phone is programmed to use does not have any trunks in it.
You would need programming access to your system to add the trunks.
If the trunks were simply our of service you would get an 'ARS Unavailable' or 'XXXX is unplugged' message.
Instead of pressing the Outgoing key, try dialing the trunk group extension number(s). Start with 9201, if the doesn't work, try 92001. From there move to 9202/92002, and so on.
Ain't technology wonderful? Nothing like being on the bleeding edge. 
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Joined: Aug 2017
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Joined: Aug 2017
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What are the trunk numbers and trunk group numbers on this Inter-tel system?
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Joined: May 2002
Posts: 4,298 Likes: 7
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
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Joined: Dec 2005
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Spam Hunter
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Spam Hunter
Joined: Dec 2005
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This topic is over 8 years old. The lack of activity leads me to guess that everything is resolved. 
I Love FEATURE 00
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Joined: May 2002
Posts: 4,298 Likes: 7
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,298 Likes: 7 |
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Joined: Dec 2007
Posts: 6,799 Likes: 18
Retired Admin
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Retired Admin
Joined: Dec 2007
Posts: 6,799 Likes: 18 |
Perhaps they are still on hold for Tech Support? 
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