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#620368 05/27/18 04:48 AM
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John807 Offline OP
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I think I finally got it. I tell the IT weenies what I need then they go to You Tube videos to figure it out. It takes them weeks and months to get back to me and it's still wrong. Then it is dropped completely for months until it is a fire drill again.


John 807
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John807 #620370 05/27/18 10:14 AM
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Brilliant! Einstein would appreciate the genius behind that.


St Petersburg
John807 #620384 05/28/18 03:19 PM
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That seems to be where all training is or will be before to long

John807 #620386 05/28/18 03:36 PM
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That's because they are searching for the You Tube videos too.

Quote
That seems to be where all training is or will be before to long.

Over on the electrical board I chastised a couple of electrical engineers with four year degrees for not knowing the basics. One couldn't connect a Ring doorbell and couldn't tell a resistor from a diode. One of them answered that we don't have to know a lot of material that was taught to EEs 20 years ago. Now we have the internet.

This country is DOOMED!

-Hal


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John807 #620387 05/28/18 03:56 PM
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My by-line says it all.


Dean
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Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

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John807 #620388 05/28/18 04:28 PM
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It's just the way it is.

John807 #620389 05/28/18 04:30 PM
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Hal, no one has to know how to install a ring door bell.
There wireless now.
Open box , tape to wall, press button.
Sad but true.

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Why “Sad”, I think it’s great.
Why spend hours trouble shooting connections, wiring, power supply when there are more time/cost efficient way.

I recently completed online training for sl2100 on ntac. All you get is 16 videos with how to instructions (click, click, upload, reset....). No explanations on what’s going on behind the scenes. I guess the only way to learn now, is to stay on top of forums and YouTube videos

usbuild #620392 05/28/18 05:59 PM
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Originally Posted by usbuild
Why “Sad”, I think it’s great.
I think it OP is in regards to some of the WTF* YouTube videos out there made by vloggers that strive to the level of amateur and yet consistently fail.

*Doesn't mean "Welcome To Facebook".


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Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."
usbuild #620393 05/28/18 06:48 PM
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Originally Posted by usbuild
Why “Sad”, I think it’s great.
Why spend hours trouble shooting connections, wiring, power supply when there are more time/cost efficient way.

I recently completed online training for sl2100 on ntac. All you get is 16 videos with how to instructions (click, click, upload, reset....). No explanations on what’s going on behind the scenes. I guess the only way to learn now, is to stay on top of forums and YouTube videos

I have seen yours and other questions on the forum, this is what the OP was referring. Learning OTJ on someone else's dime WASTING HUGE amounts of time on things you should know. I understand it's the future and the way it is now doesn't mean it's good or right. Trust me next NEC dealer meeting I plan on confronting how much tech support time is being burned from SL dealers because these guys cover them all. When I call support 99.9 percent of the time it's needed because of a software/hardware (now licensing) issue, not NOT knowing what I am doing because of lack of training. Don't get me started on people that THINK they can configure firewalls, the amount of time they waste on my jobs in unreal. Even IT tech support is a joke.

Off soapbox...LOL

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