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Joined: Mar 2012
Posts: 24
Member
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OP
Member
Joined: Mar 2012
Posts: 24 |
With Allworx, is there any way to answer a queue call with a mobile device? I was loaned an Allworx 536 system to demo and liked a lot about the system but it appears that you can only use handsets with queues.
Steve
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Joined: Mar 2001
Posts: 3,268
Moderator-Allworx, Nisuko-Tie, Vodavi
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Moderator-Allworx, Nisuko-Tie, Vodavi
Joined: Mar 2001
Posts: 3,268 |
I don't see why not. I have a few medical customers who have Queues but the calls are all answered by either a voice mail box and/or a bank of receptionists, So I really have no personal knowledge--but it's just routing.
Using the Reach application, it should work fine.
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