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Joined: Apr 2018
Posts: 19
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Posts: 19 |
Hello everyone,
I have a challenge configuring Wevoip while SPNET still works.
I have an OS7100 system, with SPNET configured between two offices and working,
I am trying to configure Wevoip on the same system and everytime i change IP type on MMC830 from private to private with public to configure Wevoip, SPNET stops working.
once i return it back SPNET starts working.
I know i have done this for another client before but did not face this problem.
Kindly help with possible cause and solution.
Thanks.
Akeke @ NO1
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Joined: Apr 2018
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Help here pls. i do not know what else to do
Akeke @ NO1
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Joined: Dec 2010
Posts: 681
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How is it that you have the SPNet configured to work? Through VPN? How is the connection being made?
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Joined: Sep 2004
Posts: 395
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Joined: Sep 2004
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You need to add the subnets of the other connected SPNet systems in MMC 838.
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Joined: Apr 2018
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Posts: 19 |
The SPNet is working on VPN,
Akeke @ NO1
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Joined: Apr 2018
Posts: 19
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MMC 838 Private IP address is what is required. do i have to enter the subnet of of all systems? both local and remote systems.
Akeke @ NO1
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Joined: Dec 2010
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
In site a add x.x.x.255 (where x.x.x is site b's range)
In site b add x.x.x.255 (where x.x.x is site a's range)
Eg
Site a ip address is 192.168.1.5
Site b ip address is 10.0.0.5
Site a add 10.0.0.255
Site b add 192.168.1.255
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Joined: Apr 2018
Posts: 19
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Thank You all for your response, i entered the subnet of both systems in MMC838 then both SPNET and Wevoip works but when i try to call using Wevoip there is a '0' in front of my extension and i get you are not allowed to call this number even when the Wevoip icon is green on my mobile phone.
Pls what should i do to get the '0' off.
Akeke @ NO1
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
You need to setup your extension range(s) in the wevoip programming in dm. They're in 5.2.20 something from memory. You can also setup any numbers to auto Doral via the mobile (eg carrier MessageBank numbers, emergency services, etc)
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