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Joined: Apr 2016
Posts: 15
Member
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Member
Joined: Apr 2016
Posts: 15 |
Existing APP Server (1.74) on cix670. adding network ACD using Unifier. App Server is licensed for 3 nodes. I setup the remote node in the unifier config program. When I launch the Unifier status screen the node doesn't show at all. The unifier service is running. Go back in config and the node I created still shows in there but not in the status screen.
It's the only programming I have done so far besides setting up the I/O device in the remote node. I could understand
if no data was being received from the remote end but it doesn't even show the node in the status window. Shouldn't I at least see what I already configured?
Dave
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Joined: Aug 2002
Posts: 4,932 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
Posts: 4,932 Likes: 1 |
I hope you have SUS and can call tech support I think that's going to be your only solution
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Joined: Apr 2016
Posts: 15
Member
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Member
Joined: Apr 2016
Posts: 15 |
I do. SUS for 3 years. I was on hold for 40 minutes the other day and of course I missed the call back!! Was hoping to find some info before I went back to site as this is a working ACD system we are adding unifier to.
dave
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Joined: Apr 2016
Posts: 15
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Member
Joined: Apr 2016
Posts: 15 |
toshiba got it working thankfully. Was funny to listen to Jeff and Gwen argue about it for a bit........dave
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