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Joined: Nov 2003
Posts: 480
Member
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Member
Joined: Nov 2003
Posts: 480 |
Hi all, I am trying to put a voicemail on a Dx 120 system and I would like it to dial an outside number from the auto attendant . In other words the system greeting would say something like. 'if you are a new customer press 1. at that point the system would dial an off premise number where an answering service would take the call. I am trying to get someone who is well versed in Comdial to provide tech support. I realize that there will be a charge for this service. Please send a PM if you can help. Thanks
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Joined: Aug 2004
Posts: 9,172 Likes: 22
Admin
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Admin
Joined: Aug 2004
Posts: 9,172 Likes: 22 |
Been a while but I think you are going to need to transfer to a set that is forwarded off premise. Used this all the time for after hours service call notifications.
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Joined: May 2005
Posts: 951
Member
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Member
Joined: May 2005
Posts: 951 |
Hi, You need to transfer call to system phone that is then cfos to remote number. Will use 2 lines for the duration of the call
Jim Hoey SST Communications 597 West Montauk Highway Lindenhurst, New York 11757 631 956-0100 www.sstcom.com Business telephone systems on Long Island and New York City like Comdial, Vertical, Avaya, Panasonic
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