Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 2 1 2
Joined: Feb 2010
Posts: 444
Member
OP Offline
Member
Joined: Feb 2010
Posts: 444
I am wondering where i can find a manual or more information on webpro all I see is pcpro just wondering what some of the Icons mean on main page

also more importantly upgrading software using web pro where it says firmware upgrade it looks like it can be done from hear the same way its done on pc pro


we always do this in the field using pcpro but it looks like it can be done remotely using web pro which would save a lot of time


any info would be great


Thanks


Atcom VoIP Demo
VoIP Demo
Joined: Apr 2005
Posts: 2,482
Likes: 1
Member
*****
Offline
Member
*****
Joined: Apr 2005
Posts: 2,482
Likes: 1
If you are looking for a manual indicates you don't have access to NTAC, so how are you going to get software updates?


We get old too soon, smart too late
Joined: Feb 2010
Posts: 444
Member
OP Offline
Member
Joined: Feb 2010
Posts: 444
I Do you have access to NTAC but I do not see any manual on Web PRO
I always go on site to do the upgrades using PC pro
I’m just wondering if I can do it through Web PRO

It looks like you can do it but I’m just wondering if anybody does upgrades remotey

We do have several accounts that we have access to remotely using Web Pro

Just curious

Joined: Feb 2010
Posts: 444
Member
OP Offline
Member
Joined: Feb 2010
Posts: 444
For instance
I just went to the NTAC website now they have a new software available 8.00.65
I have a bunch of customers that need to be upgraded because of some issues that they are experiencing very time-consuming to drive out to a park for 10 minutes with the work

Just wondering if there’s a better way

Joined: Sep 2004
Posts: 4,128
Likes: 1
Member
*****
Offline
Member
*****
Joined: Sep 2004
Posts: 4,128
Likes: 1
Why not use PCPro? You know PCPro can work remotely right?

Joined: Feb 2005
Posts: 566
Likes: 2
Member
Offline
Member
Joined: Feb 2005
Posts: 566
Likes: 2
Originally Posted by teldata1
For instance
I just went to the NTAC website now they have a new software available 8.00.65
I have a bunch of customers that need to be upgraded because of some issues that they are experiencing very time-consuming to drive out to a park for 10 minutes with the work

Just wondering if there’s a better way

So let me get this straight, do you not charge an hourly rate or a call out fee? Are you so over run with work that you want to reduce your income by doing things quicker? What is the issue here? The job requires a visit, it takes time, all of which you get paid for? Are you losing out to competition who do it faster/cheaper?

Joined: Sep 2004
Posts: 4,128
Likes: 1
Member
*****
Offline
Member
*****
Joined: Sep 2004
Posts: 4,128
Likes: 1
I for one NEVER do these remote. Never ever simply because if something messes up.....

Joined: Feb 2005
Posts: 566
Likes: 2
Member
Offline
Member
Joined: Feb 2005
Posts: 566
Likes: 2
Originally Posted by Coral Tech
I for one NEVER do these remote. Never ever simply because if something messes up.....

+1 to that. Imagine if you bricked it remotely!

Joined: Feb 2010
Posts: 444
Member
OP Offline
Member
Joined: Feb 2010
Posts: 444
Traffic is brutal in Boston then there’s parking
It’s no big deal I was kind of just wondering
It just seems like there has been a lot of updates lately


Joined: May 2017
Posts: 4
Member
Offline
Member
Joined: May 2017
Posts: 4
You should be able to type the IP address of the SV9100 in your web browser and use the username necii and password of Xxxxxxx and navigate to the firmware update under the administration part on the main page. Click browse beside the firmware file box and select the firmware .mdu file and click update immediately if you want to do it immediately or you can schedule the 9100 to do it after hours.



Last edited by DrPbx; 09/26/18 08:48 PM. Reason: Sorry, no passwords allowed.
Page 1 of 2 1 2

Moderated by  ttech 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,833
Posts636,789
Members49,649
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
AWhite, jnimmick, MarkTPN
Newest Members
Lazlo, devben, bubblegum, Carl Arnold, Marjan Shaw
49,649 Registered Users
Top Posters(30 Days)
ramo 13
pvj 11
Toner 9
Who's Online Now
1 members (Skunky), 53 guests, and 18 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5