web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#623558 09/14/18 01:59 PM
Joined: Sep 2018
Posts: 3
Member
Member
Offline
Joined: Sep 2018
Posts: 3
Hello all,

My name is Glenn and I am new to the forums. I work at a school in Upstate New York and have been tasked withe changing the bell schedule. We have a Dukane MCS350 with an ACC5 for the system. I have a handle on how to do the programming but I am having a problem. I have 9 bells programmed and working but when I add the 10th event it won't ring. Any thoughts? I am at a loss.

Thanks for the help!

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jan 2010
Posts: 223
Likes: 1
Member
Member
Offline
Joined: Jan 2010
Posts: 223
Likes: 1
Hi Glenn,

Good to hear that you have gotten 9 of the 10 bells working, so you are on the right track. My only suggestion then would be to make sure that all of the parameters of your 1-9 events are the same as your 10th event. The most common mistake is that the MCS-350 uses a 24-hour time, so events for the afternoon must be entered in as 13, 14, 15, 16, etc... for the hours. Make sure that the 10th event has zones selected, days of the week selected and a tone number selected, and is on one of the schedules. That's really all there is to it.

Joined: Sep 2018
Posts: 3
Member
Member
Offline
Joined: Sep 2018
Posts: 3
Great! Thanks for the response. I guess I didn't setup an email to alert me when I got a reply. Sorry for the delayed Thanks! I will take another look and see what I missed.


Moderated by  metelcom 

Link Copied to Clipboard
Newest Topics
SBX IP320 access
by phoneguy10 - 07/20/25 11:20 AM
CIX 100 firmware
by ringtone - 07/20/25 12:01 AM
how do the toshiba cix100 ip licenses work
by ringtone - 07/18/25 10:11 PM
IP Office 9.0
by hitechcomm - 07/18/25 12:52 PM
Forum Statistics
Forums84
Topics94,569
Posts640,193
Members49,871
Most Online5,661
May 23rd, 2018
Newest Members
Mark Gee, LuigiE, FranzBos, Chuck Lowe, Ma Bell Brat
49,870 Registered Users
Top Posters(30 Days)
Toner 11
R4+Z 4
Who's Online Now
0 members (), 28 guests, and 57 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0