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Joined: Feb 2006
Posts: 148
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OP
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Joined: Feb 2006
Posts: 148 |
Hi
does anyone know it rel 4 auto attendant can transfer a call off premise to an answering service
like example if you know your party's ext # please dial it know or to reach our after hours answering service please dial 3
thanks
Danny
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Joined: Jul 2001
Posts: 3,318 Likes: 7
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,318 Likes: 7 |
Only if you have an ACS R6 or higher, and can use Remote Call Forward to send an extension to the Answering Service.
Centrex Transfer from a selector code was added in VS Release 5, and of course you need Flash/Transfer/Disconnect configured on the phone lines
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Joined: Feb 2006
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Danny
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