web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#623879 09/25/18 07:41 PM
Joined: May 2002
Posts: 4,298
Likes: 7
Moderator-Avaya, Polycom
*****
OP Offline
Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,298
Likes: 7
End user wants AA to ans on 1st ring
Message to say : press 1for English
2 for. Xxxxxxxx
3. For. Xxxxxxxx

No problem so far.

Need to set up 3 virtual Mail Boxes for 1, 2, 3,

Then record messages in each one that allows 1 digest dial to another ext. each message will have 3 options of where to be transfred.

Help Please

Thanks

Ken

Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

Joined: May 2004
Posts: 1,663
Likes: 4
Moderator-Avaya
*****
Offline
Moderator-Avaya
*****
Joined: May 2004
Posts: 1,663
Likes: 4
You would just create 3 additional AA menus.....

Dayy AA
1AA
2AA
3AA

Day AA
Thanks for calling please press 1 for English, 2 for XXXX and 3 for XXXX
1 Transfers to 1AA
2 transfers to 2AA
3 transfers to 3AA

!AA
Thanks for calling, press 1 for Bob, 2 for Jim, and 3 for Matt
1 transfers to X200, 2 transfers to x201, 3 transfers to x 202

Etc.
Or am i way off as its past bed time....

Joined: May 2002
Posts: 4,298
Likes: 7
Moderator-Avaya, Polycom
*****
OP Offline
Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,298
Likes: 7
Matt I think you got it.

Thanks very much

Joined: May 2004
Posts: 1,663
Likes: 4
Moderator-Avaya
*****
Offline
Moderator-Avaya
*****
Joined: May 2004
Posts: 1,663
Likes: 4
Did this work?

Joined: May 2002
Posts: 4,298
Likes: 7
Moderator-Avaya, Polycom
*****
OP Offline
Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,298
Likes: 7
Haven't gone back yet. Maybe Friday....

Joined: May 2002
Posts: 4,298
Likes: 7
Moderator-Avaya, Polycom
*****
OP Offline
Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,298
Likes: 7
Matt
Going there tomorrow. I will let you know.

Thanks again

Ken


Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,282
Posts638,763
Members49,764
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,440 Shoretel
188,296 CTX100 install
187,078 1a2 system
Newest Members
Nadisale, andreww, gohunt, Darrick, telecopippo
49,764 Registered Users
Top Posters(30 Days)
Toner 23
teleco 7
jc2it 4
dexman 4
Who's Online Now
1 members (teleco), 86 guests, and 181 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5