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#624308 10/09/18 10:32 PM
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Hello guys, is there a way to default the Mitel 5000 system and voice mail through a connected phone?

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#624312 10/10/18 02:39 AM
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If you remove the CF card so the system cannot do a system backup in the event of a power outage...and have a power outage?

Just thinking...


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#624323 10/10/18 05:31 PM
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Yep, that worked thx. One more question, can this system be programed by one of the Mitel phones?

#624324 10/10/18 05:54 PM
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I do not believe it can be done through just the phone only.
Someone else may correct me if I am in error.


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#624348 10/11/18 12:42 AM
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no you need the proper version of DB studio to program it.


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#624353 10/11/18 01:15 AM
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You could have defaulted the unit from the front panel. Fortunately the license isn't lost when the database is defaulted, unlike the Axxess.

Like Jeff mentioned, you'll need the specific software - it's now called Administration & Diagnostics, DB Studio is long gone. The software version can be read from the system menu on the front panel.

#624372 10/11/18 06:17 PM
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Where can I get a copy of the Administration & Diagnostics, DB Studio?

#624374 10/11/18 07:52 PM
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Probably at the Mitel website: Support>software downloads.

I imagine you have to be an Authorized Dealer/Technician for downloading, but I could be incorrect.


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Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."
#624380 10/11/18 09:35 PM
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Can one of you send me the S/W to my email at [email protected] ?? Or a link

#624406 10/12/18 11:45 PM
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Nope. You need to be a dealer.


Jeff Moss

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