sundance-communications.com/forum Forums TDM Business Telephone Systems Nortel Telephones & Systems MICS 3.0 C.O. ring ?

Hello, I'm trying to get multiple stations to ring at the same time on an incoming CO line. If I set the stations to ring using line acces, it works but if it's not answered before the forward timer it will go to the voicemail box of one of the stations. The system has 3.0 software so I don't have the option of using a Hunt Group. Any ideas? Thanks.

That is the purpose of the FWD NO ANSWER.
If you don't want that to go to Voice Mail if no one answers, then turn off the FNA.
AND turn off the DRT to prime.

Why would you not want it to go to VM if not answered?????

We want to have a specific CO line ring a group of phones and continue to ring until it is answered, not go to voicemail. But we still want transfered calls and intercom calls that go to those stations to go to VM if not answered.

At today's prices you are best to upgrade to 7.1

The older software has ILG (Incoming Line Groups) that were later converted to Hunt Groups.
I have a feeling that Forward No Answer settings are not ignored with ILG as they are with HG's but you can try.

In lines assign the line to the ILG group and make the lines Prime Set = None
In sets make the line "ring only"
In sets assign the ILG key

Test


If that does not work maybe this will by some time if you have a couple spare ports:
Assign the line to ring only to an unused DN/port
Assign an Answer DN key to the required sets to answer that DN.
Assign an Answer DN key to the required sets to answer the other spare DN
Have the first spare DN FNA to the other spare DN, make sure that the FNA ring count is shorter (or maybe equal too) then the 2nd spare DN
Bump up Transfer Call back timer and the Line's Prime Set = None.

The idea is that the two spare DN's will keep FNA to each other meanwhile ringing the required sets.
This is untested and pretty much stupid programming.


Finally the other method to get phones/lines to ring endlessly:

Note Intercom calls will not go to vmail with this method, then can leave a message instead using F980

Remove FNA (to vmail) on all sets (instead DRT will forward to mailboxes)
Make Prime Set on normal lines = vmails DN
Make DRT to Prime = Yes
Make DRT Delay timer 3 or 4 (higher than your AA backup)

On the special Incoming line assign it as Appear & Ring to required sets.
Under that line Prime Set = None

Somebody may need to chime in on that one as been awhile since I did that trick.

I tried the 1st solution and You were correct, the ILG settings are not ignored by the FNA. I think the best solution is to upgrade. Thanks for your help, much appreciated!

How many sets do you have?