|
Joined: Sep 2004
Posts: 1,436
Member
|
Member
Joined: Sep 2004
Posts: 1,436 |
OK, so there I was, getting back into the business after being gone for several years, when I inherited this system. Admin password unknown, so I did a factory reset which did wipe out all programming and set the IP back to default, but apparently didn't reset the password. Any suggestions?
Joe --- No trees were harmed as a result of this posting; however, many electrons were severely inconvenienced.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Dec 2007
Posts: 6,834 Likes: 25
Retired Admin
|
Retired Admin
Joined: Dec 2007
Posts: 6,834 Likes: 25 |
I don't suppose you want to start with 0000 and work your way to 9999?
I will see what I can locate, but Officeserve isn't in my bag of tricks.
|
|
|
|
Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
|
Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
Depending on the version of software will depend on which reset procedure you need to use.
The MMC800 (keyset programming) password will have been defaulted.
Also depending on the version of software depends on what the default password is.
|
|
|
|
Joined: Dec 2010
Posts: 681
Member
|
Member
Joined: Dec 2010
Posts: 681 |
@junkman
If you need a dealer to assist you with this, we are available. We are out of McAlester. What is it that you're trying to do?
|
|
|
|
Joined: Sep 2004
Posts: 1,436
Member
|
Member
Joined: Sep 2004
Posts: 1,436 |
I used ye olde hold the rst button at poweron to reset it. Can't get into keyset programming, when I hit the transfer button it says no trunks assigned (or something like that). I have the installation tool software, but none of the default passwords I've found will work. I know how to do all of the programming if I can just get into the system.
Joe --- No trees were harmed as a result of this posting; however, many electrons were severely inconvenienced.
|
|
|
|
Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
|
Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
What kind of phone are you trying to program from?It doesn't make sense that a Transfer button says that. Like nameless said if you did a default then the kcmmc password should be defaulted.
|
|
|
|
Joined: Sep 2004
Posts: 1,436
Member
|
Member
Joined: Sep 2004
Posts: 1,436 |
All phones are iDCS 28D, when I hit transfer it says "incorrect use".
Joe --- No trees were harmed as a result of this posting; however, many electrons were severely inconvenienced.
|
|
|
|
Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
|
Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
Then it's not a transfer button. Where on the phone is it?By default a transfer button is key 24
|
|
|
|
Joined: Jun 2005
Posts: 574
Member
|
Member
Joined: Jun 2005
Posts: 574 |
You are pressing the transfer button with the handset down I hope it seems to me you have it off hook
|
|
|
|
Joined: Sep 2004
Posts: 1,436
Member
|
Member
Joined: Sep 2004
Posts: 1,436 |
 What kind of idiot moves a common default button? Keyset programming solved, but I still can't get into it with software. Any suggestions?
Joe --- No trees were harmed as a result of this posting; however, many electrons were severely inconvenienced.
|
|
|
Forums84
Topics94,494
Posts639,868
Members49,836
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
139
guests, and
45
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|