Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#625127 11/06/18 01:22 PM
Joined: Jan 2005
Posts: 340
Member
*****
OP Offline
Member
*****
Joined: Jan 2005
Posts: 340
Hey Guys/Gals thanks in advance for any help on this.
Current Setup
Have a 7200s with 8 digital phones in the church office and 6 smti6021's via fiber over to a little house that the church bought, The issue is feedback on the IP handsets while on an outside line. The customer speaks into the handset and hears themselves repeat what they just said to their customer. No issue from the receiving end.The customer on the 6021 sometimes reports "echo" on the handset. This "echo" seeems to be more of feedback than an echo. This only happens when on a telco line. intercom calls have no issue. The digital phones, have no issue's when they are on the line. I was told by tech support to change the dual filter ec mode to 8dkt2. But still have the issue. Customer has 6 onboard mgi license with v4.99 sw and ver 1.40 on the ip sets. A system reboot will often resolve the issue for a few days, but then comes back.
Has anyone else ran into this.

Atcom VoIP Demo
VoIP Demo
Joined: Dec 2008
Posts: 5
Member
Offline
Member
Joined: Dec 2008
Posts: 5
You need to change the trunk echo settings in 5.2.16

that is what I have used to fix 3 phone system using the SMT IP phones.
adjust the Daul filter EC I have most of them set to disable

Joined: Jun 2006
Posts: 2,965
Likes: 3
Moderator-Samsung
*****
Offline
Moderator-Samsung
*****
Joined: Jun 2006
Posts: 2,965
Likes: 3
8trk2 is the default. You need to change it to something else. I only ever had this issue on 1 os7100 with 4.8x i think it was.
Apparently Korea couldn't replicate this issue which is likely why it still happens in 4.99


Moderated by  nameless, pvj 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,820
Posts636,739
Members49,643
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
Airdale, AnnetteLee, AnnettesDayIsUg, bigboy, Blackline, boomj, db Communications, gwh, samcorcione9111, Victor D.
Newest Members
julesm, Helen.D, AlAl, mike hurford, Nigel S
49,642 Registered Users
Top Posters(30 Days)
pvj 12
ramo 11
Toner 9
dans 5
Who's Online Now
0 members (), 40 guests, and 19 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5