sundance-communications.com Forums Telephony Discussion Phone & VoIP Systems ESI Telephones & Systems Ghost extension

Someone please tell me how to fix this phone extension that no longer has a phone and it keeps calling the other extensions with a loud noise for a few seconds and hangs up everyday! Our phone system is the ESI IVX 128 Series. Thank you!

Do you know what extension the "Ghost" is calling from? ...anything in the display?

X106 X

It may have call forwarding setup. It might be some sort of message notification.

ok I have done the message undelete and unforwarded calls to that extension but the extension light is still on

So this part of your problem has been fixed...

...and this part remains?

When you intercom call the extension what verbiage does the display say? Is it perhaps in DND?

Display only shows date/time and there is a busy signal.

For the key in question, what is in the display after pressing PROG/HELP, 0, 3 and then the lit key?

X106 X
that's it

The LEDs associated with the programmable and fixed keys aid in determining the status of their
function. In general, green indicates a function associated with your phone, while red indicates an
occurrence at another station. A solid lamp indicates in use, blinking means an action is required
such as ringing or holding and a fast blink means immediate action. As an example, a blinking red
key is a call ringing at another station; blinking green signifies ringing at your station.

What need do you have to display X106 on any keyset if it does not exist?