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#623879 - 09/25/18 11:41 PM IP Office 9.1 + Embedded VM  
Joined: May 2002
Posts: 3,776
hitechcomm Online content
Moderator-Avaya, Polycom
hitechcomm  Online Content

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Joined: May 2002
Posts: 3,776
New York, NY
End user wants AA to ans on 1st ring
Message to say : press 1for English
2 for. Xxxxxxxx
3. For. Xxxxxxxx

No problem so far.

Need to set up 3 virtual Mail Boxes for 1, 2, 3,

Then record messages in each one that allows 1 digest dial to another ext. each message will have 3 options of where to be transfred.

Help Please

Thanks

Ken

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#623885 - 09/26/18 03:24 AM Re: IP Office 9.1 + Embedded VM [Re: hitechcomm]  
Joined: May 2004
Posts: 1,531
mongo5150 Online content
Moderator-Avaya
mongo5150  Online Content
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Joined: May 2004
Posts: 1,531
WI
You would just create 3 additional AA menus.....

Dayy AA
1AA
2AA
3AA

Day AA
Thanks for calling please press 1 for English, 2 for XXXX and 3 for XXXX
1 Transfers to 1AA
2 transfers to 2AA
3 transfers to 3AA

!AA
Thanks for calling, press 1 for Bob, 2 for Jim, and 3 for Matt
1 transfers to X200, 2 transfers to x201, 3 transfers to x 202

Etc.
Or am i way off as its past bed time....

#623886 - 09/26/18 03:34 AM Re: IP Office 9.1 + Embedded VM [Re: hitechcomm]  
Joined: May 2002
Posts: 3,776
hitechcomm Online content
Moderator-Avaya, Polycom
hitechcomm  Online Content

Moderator-Avaya, Polycom
*****

Joined: May 2002
Posts: 3,776
New York, NY
Matt I think you got it.

Thanks very much

#623927 - 09/27/18 03:50 AM Re: IP Office 9.1 + Embedded VM [Re: hitechcomm]  
Joined: May 2004
Posts: 1,531
mongo5150 Online content
Moderator-Avaya
mongo5150  Online Content
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*****

Joined: May 2004
Posts: 1,531
WI
Did this work?

#623928 - 09/27/18 03:59 AM Re: IP Office 9.1 + Embedded VM [Re: hitechcomm]  
Joined: May 2002
Posts: 3,776
hitechcomm Online content
Moderator-Avaya, Polycom
hitechcomm  Online Content

Moderator-Avaya, Polycom
*****

Joined: May 2002
Posts: 3,776
New York, NY
Haven't gone back yet. Maybe Friday....

#626693 - 01/08/19 12:46 AM Re: IP Office 9.1 + Embedded VM [Re: mongo5150]  
Joined: May 2002
Posts: 3,776
hitechcomm Online content
Moderator-Avaya, Polycom
hitechcomm  Online Content

Moderator-Avaya, Polycom
*****

Joined: May 2002
Posts: 3,776
New York, NY
Matt
Going there tomorrow. I will let you know.

Thanks again

Ken


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