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Joined: Oct 2006
Posts: 1,384 Likes: 6
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OP
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Joined: Oct 2006
Posts: 1,384 Likes: 6 |
My SL2100 customer with one remote IP phone has had this happen to him a couple of times over the past 6 weeks. When he leaves his office, he call forwards his IP phone to his cell number. The main office will take a call, transfer to his IP extension, which then call forwards out to his cell. This of course ties up two lines. Usually when he hangs up, the lines are released. Once in a while they stay in use. The only way to knock them out is to reboot the system.
Service is provided by coax. Do you think it's a provider issue that is not seeing the disconnect? Do you think transferring to a MLC extension would work better?
Thanks!
Jim
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Joined: Apr 2005
Posts: 2,500 Likes: 2
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Joined: Apr 2005
Posts: 2,500 Likes: 2 |
Jim,
I would recommend MLC
We get old too soon, smart too late
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Joined: Sep 2004
Posts: 4,195 Likes: 2
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Member
Joined: Sep 2004
Posts: 4,195 Likes: 2 |
Ya, using analog lines is not a good idea.
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Joined: May 2002
Posts: 4,298 Likes: 7
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,298 Likes: 7 |
It's not seeing disco from cell phone.
Can you do
Twinning instead of forwarding?
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Joined: Oct 2006
Posts: 1,384 Likes: 6
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OP
Member
Joined: Oct 2006
Posts: 1,384 Likes: 6 |
I don't think the 2100 does twinning, does it? I'll have to look into MLC some more.
Thanks.
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