web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#627110 02/01/19 04:39 PM
Joined: Apr 2016
Posts: 12
skippy3 Offline OP
Member
OP Offline
Member
Joined: Apr 2016
Posts: 12
Is there a way to, or has anyone uploaded professional recorded greetings to the Lvmu for use as the main greeting? I kind of remember a way to do it on the IVP but haven't found anything on the Lvmu.

thanks
Dave

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Dec 2007
Posts: 6,799
Likes: 18
Retired Admin
*****
Offline
Retired Admin
*****
Joined: Dec 2007
Posts: 6,799
Likes: 18
On page 40 of the manual it states "Secure someone to record the messages using a quiet environment" so I would assume that all recording are through the handset.


Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.facebook.com/Dean-Wilson-Photography-112841337020414

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."
Joined: Jun 2005
Posts: 2,702
Likes: 7
Member
Offline
Member
Joined: Jun 2005
Posts: 2,702
Likes: 7
Per Toshiba KB, the process basically involves backing up the system, replacing the existing files greeting files, and then restoring the backup.

I tried this once and I wasn't able to get it working.

Another note: backup and restoring will take the voicemail system for the entire process, and backup over 9600 baud serial is pretty slow.

On the IVP8 I would use a CF card reader.

Joined: Jun 2003
Posts: 3,273
Likes: 1
Moderator-Toshiba
*****
Offline
Moderator-Toshiba
*****
Joined: Jun 2003
Posts: 3,273
Likes: 1
I've done this before a couple of times on the GVMU and it was a pain. I was successful but it did take a long time, like newtecky stated, you have to backup the entire database to replace the greeting files and then upload the entire database. Yes, 9600 baud is slow but I changed it to 56000 which helped out a lot but still it was slow. I assume the LVMU is the same as the GVMU. The greeting files have to be converted to the correct format though.

Joined: Apr 2016
Posts: 12
skippy3 Offline OP
Member
OP Offline
Member
Joined: Apr 2016
Posts: 12
David,

It sounds like more trouble than its worth. However do you know the KB number? Couldn't find it on FYI.

dave

Joined: Jun 2005
Posts: 2,702
Likes: 7
Member
Offline
Member
Joined: Jun 2005
Posts: 2,702
Likes: 7
KB # 3495.

I may have a customer requesting a professional greetings, so I may need to try this out myself.

Originally Posted by phonemeister
Yes, 9600 baud is slow but I changed it to 56000 which helped out a lot but still it was slow.

Didn't know you could change the baud rate in the GVPH.

Joined: Dec 2007
Posts: 6,799
Likes: 18
Retired Admin
*****
Offline
Retired Admin
*****
Joined: Dec 2007
Posts: 6,799
Likes: 18
Originally Posted by newtecky
Didn't know you could change the baud rate in the GVPH.
Look on page 2-2 of the Manual.

"Note Press F2 in the Serial Port and Baud Rate fields to display a pop-up box with valid entries."

I think it's the correct document.


Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.facebook.com/Dean-Wilson-Photography-112841337020414

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."
Joined: Jun 2003
Posts: 3,273
Likes: 1
Moderator-Toshiba
*****
Offline
Moderator-Toshiba
*****
Joined: Jun 2003
Posts: 3,273
Likes: 1
You can change the serial port parameters in the system parameters via the Stratagy Admin software. It requires a reboot and then you can reconnect with the higher speed.

Joined: Jun 2005
Posts: 2,702
Likes: 7
Member
Offline
Member
Joined: Jun 2005
Posts: 2,702
Likes: 7
Originally Posted by Professor Shadow
Look on page 2-2 of the Manual.

"Note Press F2 in the Serial Port and Baud Rate fields to display a pop-up box with valid entries."

I think it's the correct document.

This is the reason why I didn't try changing the Baud rate:
2-17 "CAUTION! The connection may fail if the baud parameter for this port is set
higher than 9600 or the serial port definitions for this port do not
correspond to the definitions for the COM port being used on the
UADM2 PC."

Originally Posted by phonemeister
You can change the serial port parameters in the system parameters via the Stratagy Admin software. It requires a reboot and then you can reconnect with the higher speed.

Good tip, 9600 is just so slow. I might first try changing the speed on a system on a test bench first. I would hate trying to explain to a customer why I have to default their VM because I can no longer connect.


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,696
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,707 CTX100 install
186,794 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 13
TDKs79 8
teleco 4
Who's Online Now
1 members (nonameyet), 106 guests, and 227 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5