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Joined: Apr 2009
Posts: 196
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Joined: Apr 2009
Posts: 196 |
Randomly Ext. 109 seems to be calling the in house operator ( Ext. 100)
Any thoughts??
Thank you in advance!!
V
Telesystems technician
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Joined: Oct 2004
Posts: 1,492
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Joined: Oct 2004
Posts: 1,492 |
Replace the phone. More than likely the phone is the culprit.
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Joined: Apr 2009
Posts: 196
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Member
Joined: Apr 2009
Posts: 196 |
They replaced phone. That did not cure problem
Telesystems technician
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Joined: Dec 2007
Posts: 6,839 Likes: 27
Retired Admin
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Retired Admin
Joined: Dec 2007
Posts: 6,839 Likes: 27 |
When Ext 100 receives the call does the display reveal anything?
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Joined: Apr 2009
Posts: 196
Member
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Member
Joined: Apr 2009
Posts: 196 |
Thanks Professor I will check that later today if i can
Telesystems technician
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Joined: Oct 2004
Posts: 1,492
Member
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Member
Joined: Oct 2004
Posts: 1,492 |
Check the wiring. Change the Button that 100 is programmed on the phone. Sounds like something might be shorting.
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Joined: Apr 2009
Posts: 196
Member
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Member
Joined: Apr 2009
Posts: 196 |
OObie was 100% correct.
I went there and noticed damaged outside wiring.
Replaced section and seems all is good.
Thank you all
Telesystems technician
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