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#627251 - 02/07/19 11:10 PM Key Voice...Aaaargh!  
Joined: Feb 2018
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adamscomCO Offline
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adamscomCO  Offline
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Montrose CO, USA
does anyone have experience with Key Voice, I need to change a i digit routing, from auto attendant to a specific Partner ACS extension, right now it says invalid entry. Program manual PDF isn't written in a language I understand. If anyone can help, I'll fill in the specifics (the best I can).

Thanks

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#627255 - 02/07/19 11:27 PM Re: Key Voice...Aaaargh! [Re: adamscomCO]  
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Professor Shadow Online content
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Professor Shadow  Online Content

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I haven't touched a Key Voice since the early '90's. Are you working with DOS, NT or something newer?

Here is a link to one of the older manuals: Key Voice Super Guide


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#627269 - 02/08/19 04:44 PM Re: Key Voice...Aaaargh! [Re: adamscomCO]  
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Daniel Offline
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Daniel  Offline
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St Louis, MO
Start with a trace to see how the routing is now and what is being sent. Also what the Professor said.


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#627327 - 02/11/19 01:27 AM Re: Key Voice...Aaaargh! [Re: adamscomCO]  
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RATHER BE FISHING Online content
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Change the destination of digit dialed to the extension you need. Make sure a mailbox exists for that extension and that it is set for blind transfer.


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