Phone Systems


Previous Thread
Next Thread
Print Thread
Rate This Thread
Page 1 of 2 1 2
#627537 - 02/20/19 08:31 PM Mitel SX50 GS PBX Trunks to LS POTS  
Joined: Feb 2019
Posts: 6
Nil4260 Offline
Member
Nil4260  Offline
Member

Joined: Feb 2019
Posts: 6
USA
Hi Everyone,

I just put an order in to ATT to change my ground start pbx trunk lines to loop start pots lines for our Mitel SX50 installed in 1994. I was reading on the forums and other websites how to change over the programming on the system and wanted to confirm the steps. I am a little confused how to get to register 2 so if someone could clarify that part. Previously I was told that I am using 4 trunks (573, 577, 579, and 580)

Here are the steps I think I need to do:
1. Hold Status
2. Enter password XXXX and let go of status
3. Enter 70
4. Enter the first trunk number I am using '573' push enter
5. Scroll over to register 2g and make this a '0' (my question is how do i get to '2g'. What is the difference between 1g and 2g? How do I scroll down to 2 and over to g?)
6. Push enter
6. Perform same steps for other 3 trunks.

If someone could confirm my above steps are exact that would be fantastic!

[per forum rules: "Do not post passwords."]

Last edited by Professor Shadow; 02/21/19 04:55 PM. Reason: Removed password
Mitel search for systems, cards, phones, software, manuals and repairs!
#627538 - 02/20/19 09:10 PM Re: Mitel SX50 GS PBX Trunks to LS POTS [Re: Nil4260]  
Joined: May 2005
Posts: 981
westerntelephone Offline
Member
westerntelephone  Offline
Member

Joined: May 2005
Posts: 981
Idaho Falls, Idaho USA
The arrow keys on the console. To get to register 2 push "2" when you're at 573 register 1. Register 1 ,bit "g" is "Connect to Outgoing Trunk without Third Party". Not Register 2 bit "g" which is "Start Type" for each trunk.0=Loop, 1= Ground.

#627539 - 02/20/19 09:32 PM Re: Mitel SX50 GS PBX Trunks to LS POTS [Re: westerntelephone]  
Joined: Feb 2019
Posts: 6
Nil4260 Offline
Member
Nil4260  Offline
Member

Joined: Feb 2019
Posts: 6
USA
Thanks western! So I want to change 2g correct?

#627541 - 02/20/19 09:35 PM Re: Mitel SX50 GS PBX Trunks to LS POTS [Re: Nil4260]  
Joined: May 2005
Posts: 981
westerntelephone Offline
Member
westerntelephone  Offline
Member

Joined: May 2005
Posts: 981
Idaho Falls, Idaho USA
Register 2, bit g. Correct. Be sure to press "save"

#627542 - 02/20/19 09:38 PM Re: Mitel SX50 GS PBX Trunks to LS POTS [Re: Nil4260]  
Joined: May 2005
Posts: 981
westerntelephone Offline
Member
westerntelephone  Offline
Member

Joined: May 2005
Posts: 981
Idaho Falls, Idaho USA
And change that battery on the software module with the power ON!!!

#627548 - 02/20/19 11:20 PM Re: Mitel SX50 GS PBX Trunks to LS POTS [Re: westerntelephone]  
Joined: Feb 2019
Posts: 6
Nil4260 Offline
Member
Nil4260  Offline
Member

Joined: Feb 2019
Posts: 6
USA
What battery? Where is this module? Is this is a preventative maintenance item or will the system not work if I don't change the battery?

Any other items/issues to be aware of when changing from PBX trunks to Pots lines?

#627555 - 02/21/19 01:01 PM Re: Mitel SX50 GS PBX Trunks to LS POTS [Re: Nil4260]  
Joined: May 2005
Posts: 981
westerntelephone Offline
Member
westerntelephone  Offline
Member

Joined: May 2005
Posts: 981
Idaho Falls, Idaho USA
With the cover off the phone system, you can see a software module attached to the right side of the chassis. There is a small battery on it. It needs to be replaced every few years. Couple of bucks. Do it with the power ON. If the battery is bad, when the power goes, you lose all programming in the switch!

#627560 - 02/21/19 05:07 PM Re: Mitel SX50 GS PBX Trunks to LS POTS [Re: westerntelephone]  
Joined: Feb 2019
Posts: 6
Nil4260 Offline
Member
Nil4260  Offline
Member

Joined: Feb 2019
Posts: 6
USA
Awesome thanks!

#628398 - 03/21/19 06:32 PM Re: Mitel SX50 GS PBX Trunks to LS POTS [Re: Nil4260]  
Joined: Feb 2019
Posts: 6
Nil4260 Offline
Member
Nil4260  Offline
Member

Joined: Feb 2019
Posts: 6
USA
So ATT made the change and I performed the steps listed above but there is no dial tone on the sx50 console. Also if I make a call into the property from my cell phone nothing rings on the console. What should i check?

#628421 - 03/21/19 10:36 PM Re: Mitel SX50 GS PBX Trunks to LS POTS [Re: Nil4260]  
Joined: May 2005
Posts: 981
westerntelephone Offline
Member
westerntelephone  Offline
Member

Joined: May 2005
Posts: 981
Idaho Falls, Idaho USA
Have you tested the lines to make sure there's dial tone? Test the direct trunk access *19 followed by the trunk # (*1973 etc.)

#628423 - 03/21/19 11:33 PM Re: Mitel SX50 GS PBX Trunks to LS POTS [Re: westerntelephone]  
Joined: Feb 2019
Posts: 6
Nil4260 Offline
Member
Nil4260  Offline
Member

Joined: Feb 2019
Posts: 6
USA
Turns out ATT didn't finish the order on their end. They just did it and everything works fine. Thank you for your help westerntelephone. I appreciate it.

#628427 - 03/22/19 12:48 AM Re: Mitel SX50 GS PBX Trunks to LS POTS [Re: Nil4260]  
Joined: Dec 2007
Posts: 6,132
Professor Shadow Online content
Admin
Professor Shadow  Online Content

Admin
*****

Joined: Dec 2007
Posts: 6,132
Canby, Oregon
Originally Posted by Nil4260
Turns out ATT didn't finish the order....

Wow. Who'da thunk that coudda happen'd?


Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby

Please don't confuse your "Internet Search" with my licenses, certifications and 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."
#628442 - 03/22/19 03:30 PM Re: Mitel SX50 GS PBX Trunks to LS POTS [Re: Nil4260]  
Joined: May 2005
Posts: 981
westerntelephone Offline
Member
westerntelephone  Offline
Member

Joined: May 2005
Posts: 981
Idaho Falls, Idaho USA
Yeah. "The trouble's leaving here just fine!"

Page 1 of 2 1 2

Moderated by  DrPbx 

Shout Box
Most Recent 5 Post
Samsung Officeserve for sale
by Ricco. 10/22/19 03:36 PM
re-initialize Digital talkpath
by Eric Young. 10/22/19 03:11 PM
Vodavi STS Gold
by RFEAGLE. 10/22/19 01:28 PM
IP Office
by hitechcomm. 10/21/19 08:56 PM
Tutorial Licence
by Lacota. 10/21/19 06:51 PM
Who's Online Now
48 registered members (Carl Navarro, Ricco, Ruben, simpsoncomm, www.telcom1.net, pete83uk, Eric Young, Touch Tone Tommy, justbill, STS E, Daniel, KRRath, Curlycord, Steve Mull, BTS01, Professor Shadow, pvj, Memphisribs, RFEAGLE, Yoda, MooreTel, jknichols, mike b, hawk82, Skunky, vicbob, metelcom, chazrc, dexman, nortelvoip, phonemeister, newtecky, royb, ffej010, hbiss, DND ON, buttercool, RATHER BE FISHING, mbhydro, phonman123, pdxjim911, jeffmoss26, morephones, paulw, BobRobert, Bob3470, Coral Tech, telecom guy10), 1,528 guests, and 905 spiders.
Key: Admin, Global Mod, Mod
Tech Support Line 1.800.766.3425
Over the Phone Tech Support for your Phones and Business Phone Systems
Popular Topics(Views)
Newest Members
jmurphyau, Nicole1924, gkonstanto7, Brandon 92026, landob
49150 Registered Users
Forum Statistics
Forums62
Topics92,959
Posts632,407
Members49,151
Most Online5,661
May 23rd, 2018
Today's Birthdays
DSIDAVE, Tom Lynden
NEC DX-40 PKG $299
NEC DX-40 PKG $299
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters(30 Days)
dexman 33
MnDave 16
dans 12
hbiss 11
POLYCOM SOUNDPOINT 10 Pack
FREE Voip Phone - Click Here!
50% OFF Most All Phones
FREE Voip Phone - Click Here!
RESPONSIVE WEBSITE DEVELOPMENT
Free Phone Repair Diagnostic
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2019
Trusted Partners
Sitemap