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Joined: Mar 2019
Posts: 2
Member
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Member
Joined: Mar 2019
Posts: 2 |
I have an ECS with IX-5910 handsets, all is working with phones at remote locations. I have a several 5910's that register and can make and receive calls and audio is working both directions. A couple of them have buttons that do not function, like speaker button and all buttons on right side of phone but still can make and receive calls. Does this indicate a bad handset? Bad Firmware? Incomplete Registration?
Any help is appreciated!
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Joined: Aug 2006
Posts: 1,812 Likes: 15
Moderator-Iwatsu
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Moderator-Iwatsu
Joined: Aug 2006
Posts: 1,812 Likes: 15 |
Leave the handset in the cradle, the press FEAT, #, 9 then one of the non-working buttons. The display will show how the button is programmed. It's possibly just a programming issue.
Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
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Joined: Mar 2019
Posts: 2
Member
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Member
Joined: Mar 2019
Posts: 2 |
JBean3329,
Thanks for the tip. The FEATURE button does not work either but you sent me in the right direction. Button programming tied in a knot was the issue. After assigning a different Key Pattern to the bad Station in the ICON-VN Programmer for ECS and a Reboot of the phone, it loaded and fixed all the buttons. My problematic IX-5910's are all good now!
Thanks
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Joined: Aug 2006
Posts: 1,812 Likes: 15
Moderator-Iwatsu
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Moderator-Iwatsu
Joined: Aug 2006
Posts: 1,812 Likes: 15 |
Glad to hear it.
Thanks for letting us know...
Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
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