Phone Systems


Previous Thread
Next Thread
Print Thread
Rate This Thread
#628523 - 03/26/19 07:07 PM xts flash V.M.  
Joined: Apr 2009
Posts: 330
Gary S. Offline
Member
Gary S.  Offline
Member

Joined: Apr 2009
Posts: 330
Lancaster, Pa.
When the Auto A answers, dial 1 (102) dial 2 (106), if the caller dials 3 can there be a option for them to dial any ext ?
Customer has too many options and would like callers the option to dial any ext after pressing a option on the Auto A. ?
Thanks Gary S


Gary Stevens
Google Telephone Equipment Search
#628545 - 03/27/19 12:19 PM Re: xts flash V.M. [Re: Gary S.]  
Joined: Oct 2004
Posts: 1,446
oobie Offline
Member
oobie  Offline

Member
*****

Joined: Oct 2004
Posts: 1,446
central pa
With the Flash VM i'm pretty certain you can still dial the extension number and use the digit as an option. The Pathfinder's were where you had to write a Command file for Dual action Key to be able to do it.

#628560 - 03/27/19 05:52 PM Re: xts flash V.M. [Re: Gary S.]  
Joined: Jan 2008
Posts: 3,683
Derrick Offline
Retired Moderator
Derrick  Offline
Retired Moderator
****

Joined: Jan 2008
Posts: 3,683
Crestview Fla
You need to start your single extension dialing with digit 2, and leave the digit 1 as first digit for extension dialing.


www.myrandomviews
"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.
#628567 - 03/27/19 08:36 PM Re: xts flash V.M. [Re: Derrick]  
Joined: Oct 2004
Posts: 1,446
oobie Offline
Member
oobie  Offline

Member
*****

Joined: Oct 2004
Posts: 1,446
central pa
Originally Posted by Derrick
You need to start your single extension dialing with digit 2, and leave the digit 1 as first digit for extension dialing.

Derrick,
In later version of the Flash VM software 200054 (I think) you could dial an extension even if you had the digit set to to a specific ext..

#628570 - 03/27/19 09:12 PM Re: xts flash V.M. [Re: oobie]  
Joined: Jan 2008
Posts: 3,683
Derrick Offline
Retired Moderator
Derrick  Offline
Retired Moderator
****

Joined: Jan 2008
Posts: 3,683
Crestview Fla
Was it responsive? I had a lot of trouble with some SBX systems flash based vm getting confused when using dual dial function.

Last edited by Derrick; 03/27/19 09:12 PM.

www.myrandomviews
"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.
#629218 - 04/18/19 02:21 PM Re: xts flash V.M. [Re: Derrick]  
Joined: Apr 2009
Posts: 330
Gary S. Offline
Member
Gary S.  Offline
Member

Joined: Apr 2009
Posts: 330
Lancaster, Pa.
I should mention this Auto A changed is for a Dr office that deals with stroke patience's..I try to warm them of the learning curse these stroke people will need after many years of live answer and transfer calls.
I was thinking maybe i should set up a nite button to press even during the day to rings the ext's as it did before.? The Auto A is for day only, all calls are forwarded to a medical answering service after hours.
Thanks Gary S.


Gary Stevens

Refurbished Phones & Equipment Search
Shout Box
Most Recent 5 Post
IVP8 Rev.2 - Changing Bit from 7 to 8
by DD782. 08/25/19 08:01 PM
Centurylink and Wifi Modems
by Southernphoneman. 08/25/19 04:46 PM
Integrating TVA to KXTD
by barster. 08/24/19 10:41 PM
Allworx Paging across VPN
by aweaver. 08/24/19 07:01 PM
Feature *1 reboots cics everytime
by mikemasson123. 08/24/19 06:28 PM
Who's Online Now
38 registered members (phonemeister, nabulsi, newtecky, Curlycord, justbill, pvj, Professor Shadow, ffej010, dexman, pdxjim911, Yoda, jsaad, scanjet, morephones, metelcom, Jared R, RATHER BE FISHING, hitechcomm, Southernphoneman, Please Just Work, jeffmoss26, C5Z, hbiss, Coral Tech, nortelvoip, Mercenary Roadie, mbhydro, Bob3470, EV607797, Tip&Ring, DD782, ugly1, Touch Tone Tommy, brokeda, Silversam, BobRobert, OBT, Memphisribs), 889 guests, and 694 spiders.
Key: Admin, Global Mod, Mod
Tech Support Line 1.800.766.3425
Over the Phone Tech Support for your Phones and Business Phone Systems
Popular Topics(Views)
Newest Members
Slade_M, TechATI, mvickerson, Danny2019, Sami Al-Naser
49108 Registered Users
Forum Statistics
Forums62
Topics92,754
Posts631,233
Members49,109
Most Online5,661
May 23rd, 2018
Today's Birthdays
canyouhearmenow, EricWynne, Permabruise
Top Posters(30 Days)
dexman 58
C5Z 46
DD782 18
Daniel 16
hbiss 16
RESPONSIVE WEBSITE DEVELOPMENT
Free Phone Repair Diagnostic
EMP & Lightning Home Surge Protection
EMP - Click Here!
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2019
Trusted Partners
Sitemap