Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Aug 2014
Posts: 26
Member
OP Offline
Member
Joined: Aug 2014
Posts: 26
Apologies in advance I am pretty much a novice with these systems, so thanks for all help provided.

I have a customer who has an Officeserv 7030 system with 8 digital handsets, which I believe is the maximum number supported. They need to add another handset, I saw something which suggests there are 2 analogue ports on the system. Is this on all 7030 systems? If so does it need any additonal daughter cards installed to use these ports? Can any analogue phone be used or is it only specific models?

I beleive another option to increase the number of handsets would be to use IP phones. Does this require any additional software licenses or daughter boards to use IP phones?

Sorry again for the novice questions, but the little experience I have with Officeserv systems has only been with the digital DS handsets.

Atcom VoIP Demo
VoIP Demo
Joined: Aug 2006
Posts: 1,769
Likes: 7
Moderator-Iwatsu
*****
Online Happy
Moderator-Iwatsu
*****
Joined: Aug 2006
Posts: 1,769
Likes: 7
The two analog ports are built in to the system, so no other cards are needed. The two ports are beneath the digital ports on the switch. Most any analog phone will work.

You will need to license MGI channels to allow the IP phones to talk to the legacy phones. Since Samsung is getting out of the phone system business very soon, you may want to get your licensing done quickly, or consider replacement of the entire system with something that will be supported for more than just one more year.


Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
Joined: Aug 2014
Posts: 26
Member
OP Offline
Member
Joined: Aug 2014
Posts: 26
Thanks for confirming about the analogue phones JBean3329. I have said to the customer a few times about changing the phone system and that ISDN is planned to be turned off in the UK by 2025, but they are a bit set in their ways and won't look at other alternatives.

Joined: Dec 2007
Posts: 6,750
Likes: 10
Retired Admin
*****
Offline
Retired Admin
*****
Joined: Dec 2007
Posts: 6,750
Likes: 10
Originally Posted by Martin62
ISDN is planned to be turned off in the UK by 2025, but they are a bit set in their ways and won't look at other alternatives.

My Future Tech self predicts when 2025 rolls around call


[Linked Image]


Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.facebook.com/Dean-Wilson-Photography-112841337020414

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."
Joined: Jun 2005
Posts: 574
Member
Offline
Member
Joined: Jun 2005
Posts: 574
You could get a second unit on the 7030

Joined: Aug 2014
Posts: 26
Member
OP Offline
Member
Joined: Aug 2014
Posts: 26
Haven't done much on the Samsung systems, I found this link - http://www.rocom-nimanssupport.co.u...install_an_OS7030_with_Slave_cabinet.pdf is that pretty much what is required to connect a 2nd box.

I tried an analogue phone and could make a call, but the extension didnt ring when the main number was called and I could't see a way to assign an extension number to the analogue phone. What have I missed.

Joined: Sep 2001
Posts: 2,290
Likes: 4
pvj Offline
Moderator-Executone-Isoetec, Samsung
*****
Offline
Moderator-Executone-Isoetec, Samsung
*****
Joined: Sep 2001
Posts: 2,290
Likes: 4
To ring , if it goes to a ring group then the extension needs to be added to the group in order to ring.
Extension numbers can be assigned in mmc724 . It should have had an extension assigned when the system was first installed.You can see the extension number of the analog port by calling a display set .


Moderated by  nameless, pvj 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,832
Posts636,788
Members49,649
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
bravesfan, cjvio, Cory S., Jack Scott, l.landeche, TexasD
Newest Members
Lazlo, devben, bubblegum, Carl Arnold, Marjan Shaw
49,649 Registered Users
Top Posters(30 Days)
ramo 13
pvj 11
Toner 9
Who's Online Now
3 members (Curlycord, Bushmills, Toner), 180 guests, and 84 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5