Phone Systems


Previous Thread
Next Thread
Print Thread
Rate This Thread
#629854 - 05/15/19 07:59 PM ESI Display isn't working...  
Joined: May 2019
Posts: 1
tammytistle Offline
Member
tammytistle  Offline
Member

Joined: May 2019
Posts: 1
Little Rock
Has anyone had any trouble with the displays on the ESI phones not working correctly?
One of the phones shows "7pm" and then when someone calls him it doesn't display the first 2 letters of someone's phone.

Another phone looks like it's in a foreign language on the display...


Tammy Tistle
ESI search for systems, cards, phones, software, manuals & repairs!
#629860 - 05/15/19 10:20 PM Re: ESI Display isn't working... [Re: tammytistle]  
Joined: Dec 2007
Posts: 5,906
Professor Shadow Online content
Admin
Professor Shadow  Online Content

Admin
*****

Joined: Dec 2007
Posts: 5,906
Canby, Oregon
Sound like a corrupt database. I'll let other more informed ESI tech correct me if I am in error.


Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby

Please don't confuse your "Internet Search" with my licenses, certifications and 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."
#629865 - 05/16/19 12:31 PM Re: ESI Display isn't working... [Re: tammytistle]  
Joined: Aug 2002
Posts: 2,589
upstateny Offline
Moderator-ESI, Shoretel
upstateny  Offline
Moderator-ESI, Shoretel
***

Joined: Aug 2002
Posts: 2,589
Albany, N.Y. USA
Originally Posted by tammytistle
Has anyone had any trouble with the displays on the ESI phones not working correctly?
One of the phones shows "7pm" and then when someone calls him it doesn't display the first 2 letters of someone's phone.

Another phone looks like it's in a foreign language on the display...



What ESI System, ESI phone and how far is the cable from the KSU to the phone. There was an issue years ago with the cable run being too short but with two phones having issues that's probably not the problem.

Have their been any changes made, hardware added, phones moved etc?

You should make sure the line cords are a single pair.

If you reboot the system does it go back to normal?


Back to my first question - if it's older that could be the beginning of a hard drive going bad.

Last edited by upstateny; 05/16/19 12:33 PM.
#630385 - 06/10/19 11:08 PM Re: ESI Display isn't working... [Re: tammytistle]  
Joined: Jun 2001
Posts: 10,922
mdaniel Offline
Moderator-Avaya
mdaniel  Offline

Moderator-Avaya
*****

Joined: Jun 2001
Posts: 10,922
Paintsville Ky 606-788-7050
I've seen this happen in the past and a re-boot of the phone always fixed the problem.
Please let us know how it goes.


Avaya SMB Authorized Business Partner. ACIS/APSS
ESI Certified Reseller/Installer
www.regal-comm.com

Refurbished Phones & Equipment Search
Shout Box
Most Recent 5 Post
Security Cameras
by Yoda. 08/21/19 12:00 AM
Lead Conduit Strung Between Utility Poles.
by dexman. 08/20/19 09:31 PM
VMMI Version
by Al Rivas. 08/20/19 04:27 PM
VM Playing wrong Greeting
by DD782. 08/20/19 02:19 PM
IVP8 admin password change.
by Marvin Brandon. 08/19/19 11:26 PM
Who's Online Now
53 registered members (justbill, ugly1, Mercenary Roadie, Marvin Brandon, morephones, Professor Shadow, Bob3470, dexman, jeffmoss26, Noobed2336, RATHER BE FISHING, Yoda, DD782, ffej010, ChevyFanAttic, Curlycord, gelehu, BobRobert, Casey Y, JBean3329, nfcphoneman, STS E, michaelm, patel1974, RobB, Touch Tone Tommy, jknichols, DND ON, hbiss, Al Rivas, mbhydro, Carl Navarro, nortelvoip, msnell, vicbob, ctss, Meyery2k, Jeff_M, pvj, hawk82, metelcom, KRRath, Coral Tech, mike b, Memphisribs, newtecky, Biztel Cuban Okie Tech, iatech3800, Skunky, George Ferguson, BTS01, Silversam, MooreTel), 1,118 guests, and 738 spiders.
Key: Admin, Global Mod, Mod
Tech Support Line 1.800.766.3425
Over the Phone Tech Support for your Phones and Business Phone Systems
Popular Topics(Views)
Newest Members
MarioVA, Marvin Brandon, Jeff_M, ECI Tech, bcs2019
49102 Registered Users
Forum Statistics
Forums62
Topics92,729
Posts631,053
Members49,102
Most Online5,661
May 23rd, 2018
Today's Birthdays
Carlos Cockerham, Mark Stepan, millhouse, Rita P
Top Posters(30 Days)
dexman 47
C5Z 42
Daniel 15
Yoda 15
RESPONSIVE WEBSITE DEVELOPMENT
Free Phone Repair Diagnostic
EMP & Lightning Home Surge Protection
EMP - Click Here!
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2019
Trusted Partners
Sitemap