Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
TDE100/200 Automatic holiday schedule
#630002 05/23/19 12:03 AM
Joined: Jan 2005
Posts: 15,250
Likes: 1
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
OP Offline
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Joined: Jan 2005
Posts: 15,250
Likes: 1
Customer has a TDE200 with an automatic day/night schedule where all calls ring 400 in day mode (8:30-5:30, M-F). In the off hours, they ring group 511 which is forwarded to an off-premises answering service. That part has been working well for quite some time.

Now, the customer wants this automatic schedule to also apply to certain holidays. I've entered all of the dates into the system's holiday schedule, but I can't see how to tie this into the weekly schedule. I thought this had something to do with tenant programming, but I'm drawing a blank. Any suggestions?


Ed Vaughn, MBSWWYPBX
EMP & Lightning Home Surge Protection
EMP - Click Here!
Re: TDE100/200 Automatic holiday schedule
EV607797 #630053 05/25/19 12:25 AM
Joined: Oct 2007
Posts: 293
C5Z Offline
Member
Offline
Member
Joined: Oct 2007
Posts: 293
Ed,
So you want the holiday schedule to run on certain weekends?

Kevin


Instructions are just one man's opinion on paper
Re: TDE100/200 Automatic holiday schedule
EV607797 #630059 05/25/19 04:07 AM
Joined: Jan 2005
Posts: 15,250
Likes: 1
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
OP Offline
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Joined: Jan 2005
Posts: 15,250
Likes: 1
Kevin:

No, they want the weekends to always run in the night mode, which currently happens automatically by using the weekly schedule programming. IN ADDITION to this, they want about six other days to run in the night mode, which I have entered into the holiday table with start/stop dates.

I know that I can easily address this through the holiday schedule on their TVA-200, but that seems to be an awkward work-around.


Ed Vaughn, MBSWWYPBX
Re: TDE100/200 Automatic holiday schedule
EV607797 #630064 05/25/19 01:10 PM
Joined: Oct 2007
Posts: 293
C5Z Offline
Member
Offline
Member
Joined: Oct 2007
Posts: 293
In the PBX 10.2 DIL table set break mode to be the same as night mode.
In 2.5 Holiday table set all holidays to Break mode.

Kevin


Instructions are just one man's opinion on paper
Re: TDE100/200 Automatic holiday schedule
EV607797 #630071 05/25/19 04:39 PM
Joined: Oct 2007
Posts: 293
C5Z Offline
Member
Offline
Member
Joined: Oct 2007
Posts: 293
After posting my reply, I realized you could just set the PBX holiday table to just night mode.(default)

Kevin


Instructions are just one man's opinion on paper
Re: TDE100/200 Automatic holiday schedule
EV607797 #630115 05/28/19 01:50 AM
Joined: Jan 2005
Posts: 15,250
Likes: 1
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
OP Offline
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Joined: Jan 2005
Posts: 15,250
Likes: 1
Kevin: Thanks for your replies. I should have clarified that the main number is a DID on their PRI, so I'm not sure that the DIL table settings would apply in this scenario. To clarify, the main DID number rings 400 in the day mode and 511 in night.


Ed Vaughn, MBSWWYPBX
Re: TDE100/200 Automatic holiday schedule
EV607797 #630147 05/29/19 11:44 AM
Joined: Oct 2007
Posts: 293
C5Z Offline
Member
Offline
Member
Joined: Oct 2007
Posts: 293
It will work the same with DID's.


Instructions are just one man's opinion on paper
Re: TDE100/200 Automatic holiday schedule
EV607797 #630185 05/31/19 08:12 AM
Joined: Jan 2005
Posts: 15,250
Likes: 1
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
OP Offline
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Joined: Jan 2005
Posts: 15,250
Likes: 1
I don't see how this would be the solution since the DIL table applies to individual CO lines (or PRI channels). How would the settings in this table know which DID number is to follow the holiday schedule?


Ed Vaughn, MBSWWYPBX
Re: TDE100/200 Automatic holiday schedule
EV607797 #630202 06/01/19 08:32 AM
Joined: Jan 2007
Posts: 2,081
OBT Offline
Admin
*****
Offline
Admin
*****
Joined: Jan 2007
Posts: 2,081
The whole system switches to the same mode when holidays is on. It switches from midnight to midnight of date setup for

If you want different numbers to go to different places in this mode, let’s say break mode, if not being used and set ddi table( or dil, works the same) and put the destination for each line/number to ring where you want too. If you just want all numbers to do what they do at night , set it into night mode


“I have not failed. I've just found 10,000 ways that won't work.”

Moderated by  Carl Navarro, OBT 

Link Copied to Clipboard
Forum Search
Most Recent 5 Post
2199 Lithium battery
by brokeda - 10/24/20 06:01 PM
Colour Choice for X-16 gone...
by MooreTel - 10/24/20 01:49 AM
Are you an Asterisk Ace?
by Toner - 10/22/20 03:39 PM
SVMI Card settings backup & restore
by Hofman telekom - 10/21/20 01:46 PM
Who's Online Now
21 members (phonman123, newtecky, justbill, Joe Talbot, Mercenary Roadie, Bob3470, hitechcomm, Yoda, RATHER BE FISHING, Herk, jsb15, nfcphoneman, nortelvoip, Edward_, buttercool, BobRobert, hbiss, Curlycord, brokeda, dexman, Touch Tone Tommy), 124 guests, and 129 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums94
Topics94,026
Posts637,641
Members49,368
Most Online5,661
May 23rd, 2018
Today's Birthdays
There are no members with birthdays on this day.
Newest Members
chelsea419, jsb15, C.t.c.73, Farquie, 4teltech
49367 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 20
Ruben 15
hbiss 12
Daniel 9
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Sold AD
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners