Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 2 1 2
IP5132-SD setup
#630409 06/11/19 03:39 PM
Joined: Sep 2018
Posts: 19
Hernan Offline OP
Member
OP Offline
Member
Joined: Sep 2018
Posts: 19
Good morning everyone,

I am trying to setup a Toshiba IP5132-SD 20 button phone. I just got it.
As soon as I plug it in the phone displays "Trying LAN" "Server not found".

I cant get it to go into the IP setting to start the setup.

any ideas how to get it out of that screen ?

Thanks

Last edited by Hernan; 06/11/19 03:39 PM.
EMP & Lightning Home Surge Protection
EMP - Click Here!
Re: IP5132-SD setup
Hernan #630410 06/11/19 04:14 PM
Joined: Aug 2002
Posts: 4,913
Administrator
Offline
Administrator
Joined: Aug 2002
Posts: 4,913
3 6 9 Hold all at the same time puts the phone in program mode.

Re: IP5132-SD setup
SSPhone #630413 06/11/19 07:59 PM
Joined: Sep 2018
Posts: 19
Hernan Offline OP
Member
OP Offline
Member
Joined: Sep 2018
Posts: 19
Sorry, I didnt specify,

I tried that to start the setup like I have done in the pass. Nothing happens.
Stays on the same screen.

Re: IP5132-SD setup
Hernan #630416 06/11/19 09:01 PM
Joined: Jun 2003
Posts: 3,266
Moderator-Toshiba
*****
Online Content
Moderator-Toshiba
*****
Joined: Jun 2003
Posts: 3,266
Make sure the handset is plugged in and is in the cradle.

Re: IP5132-SD setup
phonemeister #630448 06/13/19 12:30 PM
Joined: Sep 2018
Posts: 19
Hernan Offline OP
Member
OP Offline
Member
Joined: Sep 2018
Posts: 19
The phone is plug in and in the cradle.
I have setup many phones in the past none of the m have shown that right out of the box.

is there a way to get it out that screen or do I have to send it back?


Re: IP5132-SD setup
Hernan #630450 06/13/19 12:49 PM
Joined: Jan 2010
Posts: 922
Moderator-Toshiba
*****
Offline
Moderator-Toshiba
*****
Joined: Jan 2010
Posts: 922
Have you got the handset curly cord plugged into the headset port on the bottom of the phone by mistake?
This will stop you accessing the 3 6 9 hold programming menu


Regards
Carl
Re: IP5132-SD setup
Hernan #630452 06/13/19 01:18 PM
Joined: Sep 2018
Posts: 19
Hernan Offline OP
Member
OP Offline
Member
Joined: Sep 2018
Posts: 19
Thanks for the reply Carlos#1.
No. I plug the curly cable in the correct spot. I just reconnected it, unplug power and plug it back it. same result.


Re: IP5132-SD setup
Hernan #630539 06/17/19 07:49 PM
Joined: Sep 2018
Posts: 19
Hernan Offline OP
Member
OP Offline
Member
Joined: Sep 2018
Posts: 19
Any one else have an idea? or should I just return this phone?

Re: IP5132-SD setup
Hernan #630582 06/19/19 02:48 AM
Joined: May 2011
Posts: 17
Member
Offline
Member
Joined: May 2011
Posts: 17
You need to start by initializing the set back to factory default and then program the station ID and the IP address of the IPU card that you are trying to connect to. All the steps are in the IPT Administrator Guide. You can access a copy of this at https://www.empirecomm.com/support/Phone_Admin.pdf

Re: IP5132-SD setup
Hernan #630587 06/19/19 02:40 PM
Joined: Jun 2005
Posts: 2,573
Member
Online Content
Member
Joined: Jun 2005
Posts: 2,573
I have programmed a few IP phones over the years and helped other people over the phone. The only time that I could not get into the phone admin is when the handset cord was plugged into the wrong spot (headset port) or the handset was left off the cradle (both mentioned above). Sometimes a customer had timing issues pressing all four buttons at the same time. I think I had one phone that wouldn't boot at all.

Have you tried rebooting and trying the 4 buttons right when the phone starts up? You can pretty much enter programming when the phone is getting an IP address from DHCP (IP Settings).

Page 1 of 2 1 2

Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Most Recent 5 Post
2100
by Ray01 - 12/03/20 03:25 PM
Add 3 Million Telecom Page Returns To Your Website
by usedphones - 12/02/20 10:29 PM
7100 cannot leave messages
by RM SYSTEMS - 12/02/20 06:10 PM
No audio on communicator - Meraki
by Bushmills - 12/02/20 05:54 PM
Who's Online Now
28 members (Ray01, teleco, ILE, pvj, Hofman telekom, ALB300, MJonas, Coral Tech, BTS01, metelcom, ABLE1, Yoda, nameless, BobRobert, Ruben, Carl Navarro, dexman, Skunky, Silversam, MooreTel, EV607797, Mercenary Roadie, justbill, Bob3470, hitechcomm, newtecky, Greg Ercolano, phonemeister), 294 guests, and 50 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums94
Topics94,099
Posts638,024
Members49,386
Most Online5,661
May 23rd, 2018
Today's Birthdays
CapeTownCraig, David S McCullough, Deshmukh_San
Newest Members
drextech, d_chats, LukeS, RickToshibaCIX, Geochurchi
49386 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
ABLE1 14
Daniel 12
dexman 10
hbiss 9
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Sold AD
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners