Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
NEC SV9100 headset issue #630682 06/22/19 11:52 PM
Joined: Jun 2019
Posts: 1
RSS Offline OP
OP Offline
Joined: Jun 2019
Posts: 1
Hi there,

I have NEC SV9100 IP extension with Plantronics CS540 headset on EHS cable. I Have an issue when the answer key is pressed there is a long delay on answer then the headset goes off hook again second time.

I have tried the headset and EHS cable on other extension with no issues. I signed the IP extension out and signed in a newly created IP extension in on new number with no issues using the same headset and EHS cable.. I suspect the user activated a feature by mistake. We do not want to change the extension number.

Is the a way that I can see what feature is active causing these headset issues so that I can clear or disable the feature?

Please not the headset worked fine before. I have confirmed the headset key on key 25. Would be grateful for any advise.

kind regards

NEC search for systems, cards, phones, software, manuals and repairs!
Re: NEC SV9100 headset issue [Re: RSS] #630688 06/23/19 04:25 AM
Joined: Sep 2004
Posts: 3,850
Coral Tech Offline
Joined: Sep 2004
Posts: 3,850
Well, using key 25 is an SV8100 programming limitation not on the 9100. Hopefully it's on a real key they can press to answer the phone. There is a feature to activate look at 11-11-65.

Moderated by  DrPbx, ttech 

ShoutChat Box
Comment Guidelines: Do post respectful and insightful comments. Don't flame, hate, spam.
Most Recent 5 Post
Deer ESI
by Carl Navarro - 11/19/19 04:39 PM
VPN for SL-2100
by LarryK - 11/19/19 03:04 AM
Samsung WeVoip app for android
by Diddy Levine - 11/18/19 04:19 PM
OS7200 MP20 S S/w Required
by Tariq - 11/16/19 07:55 AM
IP Office Basic /Standard Mode.
by Rickman - 11/15/19 02:30 PM
Who's Online Now
36 registered members (JBean3329, RedBul, Touch Tone Tommy, Arthur P. Bloom, KRRath, Mercenary Roadie, metelcom, patel1974, dans, seafort, pdxjim911, BTS01, jknichols, ChrisRR, PortlandTech, Bob3470, hbiss, RonP, dexman, Yoda, ChevyFanAttic, Ruben, Carl Navarro, Diddy Levine, mreilly, CGTech, gelehu, Silversam, MarcO Qc, helpifican, hitechcomm, Southernphoneman, vicbob, Skunky, phonman123, nameless), 1,552 guests, and 678 spiders.
Key: Admin, Global Mod, Mod
Tech Support Line 1.800.766.3425
Over the Phone Tech Support for your Phones and Business Phone Systems
Popular Topics(Views)
Newest Members
Roxanne, geronimo, bmsjeff, Reese Jacobs, lizhou
49174 Registered Users
Forum Statistics
Most Online5,661
May 23rd, 2018
Today's Birthdays
1MICKEYMOUSE, Blake D., HCMAdmin, John Adams, Jorge Dante Arduino, mk2607
NEC DX-40 PKG $299
NEC DX-40 PKG $299
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters(30 Days)
dexman 23
RedBul 18
FREE Voip Phone - Click Here!
50% OFF Most All Phones
FREE Voip Phone - Click Here!
Free Phone Repair Diagnostic
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2019
Trusted Partners