Phone Systems


Previous Thread
Next Thread
Print Thread
Rate This Thread
#630682 - 06/22/19 11:52 PM NEC SV9100 headset issue  
Joined: Jun 2019
Posts: 1
RSS Offline
Member
RSS  Offline
Member

Joined: Jun 2019
Posts: 1
Manukau
Hi there,

I have NEC SV9100 IP extension with Plantronics CS540 headset on EHS cable. I Have an issue when the answer key is pressed there is a long delay on answer then the headset goes off hook again second time.

I have tried the headset and EHS cable on other extension with no issues. I signed the IP extension out and signed in a newly created IP extension in on new number with no issues using the same headset and EHS cable.. I suspect the user activated a feature by mistake. We do not want to change the extension number.

Is the a way that I can see what feature is active causing these headset issues so that I can clear or disable the feature?

Please not the headset worked fine before. I have confirmed the headset key on key 25. Would be grateful for any advise.

kind regards

NEC search for systems, cards, phones, software, manuals and repairs!
NEC Search Enter Part Number
#630688 - 06/23/19 04:25 AM Re: NEC SV9100 headset issue [Re: RSS]  
Joined: Sep 2004
Posts: 3,784
Coral Tech Online content
Member
Coral Tech  Online Content
Member
*****

Joined: Sep 2004
Posts: 3,784
Chicago area, Illinois
Well, using key 25 is an SV8100 programming limitation not on the 9100. Hopefully it's on a real key they can press to answer the phone. There is a feature to activate look at 11-11-65.


Moderated by  DrPbx, ttech 

Refurbished Phones & Equipment Search
Shout Box
Most Recent 5 Post
Panasonic VB-43050
by paphoneinstaller. 07/21/19 01:21 PM
Toshiba CTX CO jack
by Jared R. 07/21/19 02:29 AM
NEC 9100 PRI
by Ray01. 07/21/19 02:03 AM
Retired
by draynor. 07/20/19 10:44 AM
TDA 50 and TVA200 Quick Setup
by cctech. 07/20/19 08:48 AM
Who's Online Now
22 registered members (Yoda, justbill, morephones, paphoneinstaller, Professor Shadow, Jared R, JBean3329, nfcphoneman, BobRobert, metelcom, EV607797, usedphones, dexman, nortelvoip, Coral Tech, jeffmoss26, RATHER BE FISHING, hbiss, Ray01, Will H, ChrisRR, Bob3470), 256 guests, and 829 spiders.
Key: Admin, Global Mod, Mod
Tech Support Line 1.800.766.3425
Over the Phone Tech Support for your Phones and Business Phone Systems
Popular Topics(Views)
Newest Members
gauda1, Gregco Supply In, g6270r, dabcom, carjean
49071 Registered Users
Forum Statistics
Forums62
Topics92,654
Posts630,305
Members49,071
Most Online5,661
May 23rd, 2018
Today's Birthdays
Bill Hankins, dambo, Hexeon, TeleDude, vols_spe
Top Posters(30 Days)
dexman 31
C5Z 12
Daniel 11
hbiss 10
RESPONSIVE WEBSITE DEVELOPMENT
Free Phone Repair Diagnostic
EMP & Lightning Home Surge Protection
EMP - Click Here!
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2019
Trusted Partners
Sitemap