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OS 7100 Recordings cannot be completed at this time
#631113 07/12/19 11:38 PM
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John807 Offline OP
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Greetings,

OS 7100 down due to a power outage. It took 3 power reboots after I removed the 7100 from the clients Lan it came back. When testing the voicemail I couldn't leave a msg in a voicemailbox it answered did everything it should but when trying to leave a msg it said recordings cannot be completed at this time please try again later. obviously ports are up when I look at the log it shows everything including read only unrecoverable error. I didn't want to shut down and reboot again or shut down mail to have to reboot again.

Any thoughts?
As always,
Thanks,
John


John 807
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Re: OS 7100 Recordings cannot be completed at this time
John807 #631121 07/13/19 04:04 AM
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pvj Online Content
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Bad SD card?

Re: OS 7100 Recordings cannot be completed at this time
John807 #631123 07/13/19 02:09 PM
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Have had the same issue with the OS7200S at times. According to tech support, the fingers that contact the SD card lose their springiness and don't always contact the card the way they should. Re-seating the SD card clears things up for a while, but ultimately the processor mod needs to be replaced.


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Re: OS 7100 Recordings cannot be completed at this time
John807 #631136 07/14/19 04:04 PM
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Thank You that makes sense. I will order an SD card and mp10a tmw to cover both bases.




John 807
Re: OS 7100 Recordings cannot be completed at this time
John807 #631139 07/14/19 11:50 PM
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I had the same problem. Replacing the SD fixed it.

Re: OS 7100 Recordings cannot be completed at this time
John807 #631151 07/15/19 03:20 PM
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pvj Online Content
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The only thought I have with a bad SD card is the system will usually not boot either as it can't read the card or the data is corrupted. Let us know what the result ends up being.

Re: OS 7100 Recordings cannot be completed at this time
pvj #631391 07/26/19 01:27 AM
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O.k. it was the SD card. I "cloned" theirs in the office on a new sd card and ran it in my spare system. Put that SD card in their mp10a and it ran clean. I took their original sd card wiped it and put my office system s/w image on it and it is now running clean.


John 807
Re: OS 7100 Recordings cannot be completed at this time
John807 #631394 07/26/19 03:29 AM
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pvj Online Content
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I have had a SD card that was bad, reloaded it and it worked.For a while then it went bad again.Thanks for checking back in

Re: OS 7100 Recordings cannot be completed at this time
John807 #631436 07/28/19 08:23 PM
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We have been having issues with the SD cards as well. What software did you use to clone the SD card?

Re: OS 7100 Recordings cannot be completed at this time
John807 #631437 07/28/19 08:31 PM
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I've never used software to clone a card but you need to use either a Samsung or Transcend card as I believe the software looks for that.
I think by cloned he meant that he put the customers db files on it. SD cards are going to "wear out" with read/write cycles , corruption etc.

Last edited by pvj; 07/28/19 08:33 PM.
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