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IES32/16 INT. MODEM CONNECTION
#631473 07/30/19 06:00 PM
Joined: Feb 2013
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I have a IES-32 and an IES-16 Stratagy VM with lost sign in and passwords. I am using this VM on a CTX-100 system. I have been able to retrieve the IP Add. of these units. Can some one help with resetting sign in and passwords? I assume it is done with the internal modem connection. I have Stratagy ES software but have never used the modem connection. I have always used eManager and Stratagy ES with a LAN connection. An explanation on the hook up would be helpful. Please private email me if needed. Thanks, Lyle

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Re: IES32/16 INT. MODEM CONNECTION
DD782 #631510 07/31/19 11:12 PM
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I found I can connect with NetMeeting -- Is this the way into the VM? If so how do I reset or recover the password?

Re: IES32/16 INT. MODEM CONNECTION
DD782 #631609 08/06/19 05:55 PM
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You''ll hate my answer, but it can only be reset by a technician on site which then has to call Toshiba directly and have them reset it. Oh, you may also need to purchase a token as well.

Re: IES32/16 INT. MODEM CONNECTION
DD782 #631616 08/06/19 11:57 PM
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If you need this done I can do it
Send me a PM to discuss further.


Regards
Carl

Moderated by  Carlos#1, phonemeister 

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