Business Phone Systems

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Joined: May 2019
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Hello all.


PSU on iDCS 100 swapped out week ago. Customer reports "scratchy" calls. It's New Orleans and raining daily - my email is full of LEC service tickets so I blamed carrier - Carrier is clear and calls "scratch" - pop - on internal/intercom calls as well.

It's not a Country issue. System is programmed.

I was going to throw a TEPRI card at it - or maybe a new MCP and reprogram (yuck!) but was hoping someone knew what might be going on... Even questioned having a crappy PSU replacement but the only issue seems to be call quality.

Looking forward to your feedback.

Tabatha

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Check the 5v line on the psu. When that gets low isdn is the first to suffer.


Moderated by  nameless, pvj 

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