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#632296 08/28/19 03:07 PM
Joined: Aug 2006
Posts: 287
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Joined: Aug 2006
Posts: 287
Hello everybody

Has anyone come across an issue where the SCN works for weeks then all of a sudden it stops working.

I have a 2 system SCN, running 11.0.0.1.0 build 8. The SCN says its working and you can ping the other system but no calls will pass through.

If I remove the SCN programming from both systems and reprogram them the SCN will work again.

Does any body know when v11.0.5 is available

Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

KX-T308 #632297 08/28/19 03:40 PM
Joined: May 2004
Posts: 1,668
Likes: 4
Moderator-Avaya
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Moderator-Avaya
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Joined: May 2004
Posts: 1,668
Likes: 4
IS this on VPN or MPLS or is it using web-socket through the public internet?

Have seen a couple of issues where the web socket password fails after a bit.... if this is the issue, you would get 401 error in sysmon. not sure of the root cause, so would encourage to open a Service Request...

KX-T308 #632306 08/28/19 04:49 PM
Joined: Jul 2001
Posts: 3,347
Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
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Joined: Jul 2001
Posts: 3,347
Likes: 10
What are the transport settings for the IP Office Lines? Proprietary or Websocket Server / Client ?


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