Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
TA824 with TVA50
#632376 08/30/19 04:15 PM
Joined: Aug 2019
Posts: 1
Member
OP Offline
Member
Joined: Aug 2019
Posts: 1
I have a TA824 with TVA50. Previous installer passed away, so I have no passwords. Been on-site for days, dog-tired...


I’m running the Console on Windows 7-64 machine and successfully connect via USB. And proof of the connection, I am able to go into custom messages and make the system play them through a selected handset.

I need passwords, resetting them would be fine. Some of the threads say to read the passwords from the SD card, but I find no SD in the box (cover off). But again, I am able to connect. I’ve made a backup before I try to do anything else.

1) Is it possible that [****] gives me read-only access? Before I try to solve the real problem, I can’t even set the system clock. It’s a day off.
When I try to adjust, it shows the date/time matching my computer. I hit Apply, Ok, close the window, disconnect. 101 (and others) still show the wrong date/time. Reboot the whole switch, still shows wrong D/T.

2) Should I be using Inband, DPT or APT? The machines are connected only with two silver-satin RJ11s. I haven’t looked to see if they’re 2 or 4 wire. Would that make a difference?

3) The REAL PROBLEM:
The AA answers in the daytime, 9-7.
3a) The AA does not answer AT ALL in the evening, I need to make it do that! Is it a COS setting? I can’t find anything appropriate.
3b) I need to change daytime hours to 9-5:30. But when I look at business hour settings, the 9-7 is NOT a match, so I must be in the wrong place.

If I do a factory reset (mode switch setting 5) will I get a wizard to set up the whole machine again? We want to re-record OGMs anyway.

Last edited by Professor Shadow; 08/30/19 04:23 PM. Reason: remove password
EMP & Lightning Home Surge Protection
EMP - Click Here!
Re: TA824 with TVA50
BitSmith #632378 08/30/19 04:26 PM
Joined: Dec 2007
Posts: 6,569
Likes: 1
Admin
*****
Online Thinking
Admin
*****
Joined: Dec 2007
Posts: 6,569
Likes: 1
There are two level of passwords, User and Installer.

Do you have a copy of the manual? TA824 and TVA50

Last edited by Professor Shadow; 08/30/19 04:28 PM.

Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."
Re: TA824 with TVA50
BitSmith #632525 09/06/19 08:07 AM
Joined: Oct 2002
Posts: 718
Member
Offline
Member
Joined: Oct 2002
Posts: 718
Without dealing with all your inquiries / issues with the TVA....you can reset the voicemail passwords through System manager - #6*999 ....


Moderated by  Carl Navarro, OBT 

Link Copied to Clipboard
Most Recent 5 Post
outage 12/1/2020
by Ruben - 12/01/20 07:04 PM
test telephone number
by dude - 11/30/20 07:51 PM
DSU Serial Ports
by tylan - 11/30/20 07:21 PM
SVMi20i Error
by Bushmills - 11/30/20 07:00 PM
XTS database downloads crash
by EV607797 - 11/30/20 03:37 AM
Who's Online Now
31 members (Daniel, ALB300, BTS01, data-wolf, Hofman telekom, cswroe, Coral Tech, ABLE1, Greg Ercolano, Yoda, BobRobert, MooreTel, metelcom, Skunky, EV607797, phonemeister, pvj, Mercenary Roadie, Carlos#1, Silversam, nortelvoip, justbill, dexman, jsaad, RATHER BE FISHING, phonman123, usedphones, crazysupratt, Bob3470, PINKBOY1006, Professor Shadow), 292 guests, and 63 robots.
Key: Admin, Global Mod, Mod
Popular Topics (Views)
Forum Statistics
Forums94
Topics94,092
Posts638,002
Members49,386
Most Online5,661
May 23rd, 2018
Today's Birthdays
Salman Imtiaz, SayWhat, Tariq
Newest Members
drextech, d_chats, LukeS, RickToshibaCIX, Geochurchi
49386 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
ABLE1 12
Daniel 12
dexman 10
hbiss 9
Bluewater Sailing
https://www.patreon.com/bePatron?u=5256033
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Sold AD
Servpro Ventura 24-Hour Emergency Service
Free Estimates call us now 24Hours
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2020
Trusted Partners