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Joined: Dec 2012
Posts: 252
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Joined: Dec 2012
Posts: 252 |
We just changed out a Toshiba CIX to an NEC SV9100 at a supermarket. They are using analog credit card swipes to process credit/debit cards. They were working on the CIX. They are not working on the SV9100. After troubleshooting with a test set and observing PRI D-Channel traces, we believe the readers are dialing too quickly for the NEC to process all the digits. We see just a smaterring of sent digits in the D Channel trace. Any ideas? Thanks! ~ Mike
Michael Meyer
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Joined: Sep 2004
Posts: 4,195 Likes: 2
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Joined: Sep 2004
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80-03: DTMF Tone Receiver Setup: Choose 01 in drop down box - DTMF for extensions
80-03-07: 1
80-03-08: 1
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Joined: Dec 2012
Posts: 252
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Thanks Coral Tech - I have programmed it and we will visit site when they open tomorrow to test. Any explanation on what those settings do for my education?
Michael Meyer
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Joined: Sep 2004
Posts: 4,195 Likes: 2
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Joined: Sep 2004
Posts: 4,195 Likes: 2 |
Shortens the DTMF timers so they pick up quicker dialing. You might have to reset system for it to take effect. Can't remember.
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Joined: Dec 2012
Posts: 252
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Posts: 252 |
@Coral Tech - We visited the site and confirmed that the programming proved to be the solution. Thank you so much for your help! ~ Mike
Michael Meyer
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