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Joined: May 2019
Posts: 17
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Hello, Can anyone point me in the right direction. I need to program the Auto attendant. I can access the 7030 by the Device Manager software so I know the ip and the password. I can not connect to the Auto Attendant. Should it be the same ip address I use for the DM? Help!  Regards, David
Missing Presumed Fed
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Joined: Jun 2006
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Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
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The aa is done via the vm in the os7000. This is programmed via dm.
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Joined: May 2019
Posts: 17
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The aa is done via the vm in the os7000. This is programmed via dm. Thanks Nameless. Can you tell me where in the DM I can find this please? I am struggling to see it. Also, what does "vm" stand for? Virtual Machine? Many thanks, David
Missing Presumed Fed
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Joined: Jun 2006
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Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
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Vm stands for voicemail.
It's the last section in the list in dm
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Joined: May 2019
Posts: 17
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Vm stands for voicemail.
It's the last section in the list in dm Thanks nameless. Couple of things. 1. I'm getting an error "Failed to connect to FTP server" on a lot of pages in the vmaa settings. 2. I want to transfer to a number on press of the keypad. Would you be able to tell me where that is? Lastly, in the online documentation I see that there is a web page that you can configure the auto attendant on but I'm unable to find the ip address. I do appreciate your help. Let me know if you need any assistance with your computer infrastructure as that's what I normally do  Thank you. David
Missing Presumed Fed
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Joined: May 2019
Posts: 17
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Vm stands for voicemail.
It's the last section in the list in dm Hi Nameless. Seem to have got a lot further now after spending some time looking at it, thanks. Would still love to know about the FTP error. I guess the web page is unnecessary with the DM software? Regards, David
Missing Presumed Fed
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Joined: Jun 2006
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Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
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Dm replaced itool and the web page.
What version is your system?
The ftp error will either be sure to your network range/ip not being of the management ip whitelist. Or if doing this remote the ftp port isn't forwarded.
You need to create a menu, then route the calls to that menu.
I'm a computer tech turned phone tech turned security tech now days.
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Joined: Jun 2005
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Hope you got licences for the vm or wont work ?
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Joined: May 2019
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Joined: May 2019
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Dm replaced itool and the web page.
What version is your system?
The ftp error will either be sure to your network range/ip not being of the management ip whitelist. Or if doing this remote the ftp port isn't forwarded.
You need to create a menu, then route the calls to that menu.
I'm a computer tech turned phone tech turned security tech now days. Thanks Nameless. That's great help Much appreciated
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Joined: Dec 2010
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The AA part of the VM still works even without the licenses. You just won't have the MBX capabilities. You have to set your station group 509 to AA
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