 SL2100 pcpro/webpro lockup | Joined: Nov 2015 Posts: 55 Member | OP  Member Joined: Nov 2015 Posts: 55 | Is there a time out for entering wrong password? I have a system that i can not access for programming user name tech and default password. ADMIN1, ADMIN2 & USER1 work fine. If by any chance the system was hacked, could NTAC get in and reset password?
| | | Re: SL2100 pcpro/webpro lockup | Joined: Apr 2005 Posts: 2,394 Member |  Member Joined: Apr 2005 Posts: 2,394 | Do you have a tech ID with NTAC? If so call them
We get old too soon, smart too late
| | | Re: SL2100 pcpro/webpro lockup | Joined: Nov 2015 Posts: 55 Member | | OP Member Joined: Nov 2015 Posts: 55 | i do have a tech ID. I figured this would be easier and simpler. | | | Re: SL2100 pcpro/webpro lockup | Joined: Sep 2004 Posts: 3,938 Member | | Member Joined: Sep 2004 Posts: 3,938 | Ya, if MF and IN passwords aren't working your only solutions is a reset and defaulting of the system and reloading your saved database.
| | | Re: SL2100 pcpro/webpro lockup | Joined: Apr 2005 Posts: 2,394 Member | | Member Joined: Apr 2005 Posts: 2,394 | Coral,
If he down loads the data base using PcPro ADMIN1 account, defaults the system, uploads the saved file won't it upload the passcodes from the saved file?
We get old too soon, smart too late
| | | Re: SL2100 pcpro/webpro lockup | Joined: Sep 2004 Posts: 3,938 Member | | Member Joined: Sep 2004 Posts: 3,938 | I don't think you can download the database on anything less than IN password. | | | Re: SL2100 pcpro/webpro lockup | Joined: Nov 2015 Posts: 55 Member | | OP Member Joined: Nov 2015 Posts: 55 | i contacted NTAC, There is a form that i need to complete as well as the customer, and then copy on customer's letterhead. Then NTAC can break the password.
| | | Re: SL2100 pcpro/webpro lockup | Joined: Jul 2005 Posts: 1,325 Member | | Member Joined: Jul 2005 Posts: 1,325 | I seem to remember back in the 8100 days if you downloaded the system in admin1 , saved it and opened it again under IN that the passwords were visible..
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
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