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SL2100 pcpro/webpro lockup
#633099 10/03/19 03:02 AM
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sonnym Offline OP
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Is there a time out for entering wrong password? I have a system that i can not access for programming user name tech and default password. ADMIN1, ADMIN2 & USER1 work fine. If by any chance the system was hacked, could NTAC get in and reset password?

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Re: SL2100 pcpro/webpro lockup
sonnym #633101 10/03/19 12:08 PM
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Do you have a tech ID with NTAC? If so call them


We get old too soon, smart too late
Re: SL2100 pcpro/webpro lockup
dans #633107 10/03/19 02:50 PM
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i do have a tech ID. I figured this would be easier and simpler.

Re: SL2100 pcpro/webpro lockup
sonnym #633108 10/03/19 03:50 PM
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Ya, if MF and IN passwords aren't working your only solutions is a reset and defaulting of the system and reloading your saved database.

Re: SL2100 pcpro/webpro lockup
sonnym #633109 10/03/19 04:12 PM
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Coral,

If he down loads the data base using PcPro ADMIN1 account, defaults the system, uploads the saved file won't it upload the passcodes from the saved file?


We get old too soon, smart too late
Re: SL2100 pcpro/webpro lockup
sonnym #633118 10/03/19 08:20 PM
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I don't think you can download the database on anything less than IN password.

Re: SL2100 pcpro/webpro lockup
Coral Tech #633126 10/04/19 02:47 AM
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sonnym Offline OP
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i contacted NTAC, There is a form that i need to complete as well as the customer, and then copy on customer's letterhead. Then NTAC can break the password.

Re: SL2100 pcpro/webpro lockup
sonnym #633301 10/14/19 10:09 PM
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I seem to remember back in the 8100 days if you downloaded the system in admin1 , saved it and opened it again under IN that the passwords were visible..


Regards,

Paul W
Now back to a 0 day week. Love these 7 day weekends.

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