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Joined: Nov 2015
Posts: 57
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Joined: Nov 2015
Posts: 57 |
Is there a time out for entering wrong password? I have a system that i can not access for programming user name tech and default password. ADMIN1, ADMIN2 & USER1 work fine. If by any chance the system was hacked, could NTAC get in and reset password?
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Joined: Apr 2005
Posts: 2,532 Likes: 4
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Joined: Apr 2005
Posts: 2,532 Likes: 4 |
Do you have a tech ID with NTAC? If so call them
We get old too soon, smart too late
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Joined: Nov 2015
Posts: 57
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Joined: Nov 2015
Posts: 57 |
i do have a tech ID. I figured this would be easier and simpler.
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Joined: Sep 2004
Posts: 4,229 Likes: 2
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Joined: Sep 2004
Posts: 4,229 Likes: 2 |
Ya, if MF and IN passwords aren't working your only solutions is a reset and defaulting of the system and reloading your saved database.
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Joined: Apr 2005
Posts: 2,532 Likes: 4
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Joined: Apr 2005
Posts: 2,532 Likes: 4 |
Coral,
If he down loads the data base using PcPro ADMIN1 account, defaults the system, uploads the saved file won't it upload the passcodes from the saved file?
We get old too soon, smart too late
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Joined: Sep 2004
Posts: 4,229 Likes: 2
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Joined: Sep 2004
Posts: 4,229 Likes: 2 |
I don't think you can download the database on anything less than IN password.
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Joined: Nov 2015
Posts: 57
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Joined: Nov 2015
Posts: 57 |
i contacted NTAC, There is a form that i need to complete as well as the customer, and then copy on customer's letterhead. Then NTAC can break the password.
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Joined: Jul 2005
Posts: 1,336
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Joined: Jul 2005
Posts: 1,336 |
I seem to remember back in the 8100 days if you downloaded the system in admin1 , saved it and opened it again under IN that the passwords were visible..
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
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